Re: Dell Adds 5000 Jobs In India

Teddy thinks we're all bigots if we don't like poor customer service!

It doesn't matter where it comes from... if it's bad, it's bad.

... and not my bank, not my broker, not my insurance company. I don't
know where you live. The brokerage house I consult for in New York as
an IT coordinator has just cancelled three offshore development
projects and a call center implementation. This was after trying for
4+ years to find a way through the myriad social/technical/cultural
problems that kept creeping up, making it very difficult to keep our
in-house customers happy AND reap the tempting benefits of those low,
low offshore wages!

So Ted, stop with the multi-culti evangilism and lofty social
pronouncements of bigotry. Maybe try keeping up with emerging
industry trends... you can do it if you try.


> If you compare the cost of employing Americans for technical support
to
> whatever profit is 'lost' because some people can't abide dealing
with
> India, I think the numbers heavily favor India. Apparently enough
people are
> fine with India, including me. You may as well get used to it,
because your
> bank is doing it too, and your broker, insurance company, etc.
>
> --
> Ted Zieglar
> "You can do it if you try."

.