Re: Dell Adds 5000 Jobs In India



Notan wrote:
Joel wrote:
<snip>

Where do you find the higher levels of support? I never saw it when
purchasing a computer.

While I'm not sure it's still called "Gold Tech Support," that's what of got on my three systems.

Historically, this level of support has only been available to those
purchasing from the Small Business Division, or higher. My understanding
is that it's also available with purchases from the Home Division, the
only caveat being that you've got to explicitly ask for it, as it's not
displayed as a support option.

Notan

I will check into this next order, about two weeks. .



Relevant Pages

  • Re: Dell Adds 5000 Jobs In India
    ... > Notan wrote: ... >> Joel wrote: ... >>> Where do you find the higher levels of support? ... this level of support has only been available to those ...
    (alt.sys.pc-clone.dell)
  • Re: Dell Adds 5000 Jobs In India
    ... > Where do you find the higher levels of support? ... While I'm not sure it's still called "Gold Tech Support," that's what ... purchasing from the Small Business Division, ...
    (alt.sys.pc-clone.dell)
  • Re: Dell Adds 5000 Jobs In India
    ... >> Notan wrote: ... >>> purchasing from the Small Business Division, ... >>> displayed as a support option. ...
    (alt.sys.pc-clone.dell)
  • Re: sempre DELL
    ... I have purchased three DELL computer in the past six years, always purchasing the best support available, but in the past three years the support is becoming worse and worse, It is very difficult to understand the person who answer your call, and unless you are very lucky, you have to make two or three telephone calls, to find a technician who knows your computer, and can address the problems. ... I have been told that instead, the Business Division, have a support based in the USA, where the technicians speak a good english, they know the products much better and are very fast in finding a solution for your problem. ... purchasing from the Home Division doesn't guarantee ...
    (comp.sys.laptops)
  • Re: PL/I support no longer available?
    ... Anybody purchasing IBM VA PL/I EE from a third party reseller is purchasing ... being no further support. ... IBM resellers, as I pointed out. ...
    (comp.lang.pl1)