Re: Is This Typical of Dell

Robert wrote:
I received a "Happy New Year" card from Dell today informing me that I could celebrate by saving 20% off my next desktop or laptop if I used the supplied code.

But when I go to the URL listed on the coupon and entered the code into "My Account" it says the code is good for 5% off my next purchase of selected systems.

Is this bait and switch? I read all the fine print on the card and it says the offer is good through 1/31/06.

I thought I would inquire here before calling Dell. Maybe someone can shed some light on the issue so that I have ammunition before speaking with a rep at Dell.

I think I'd chalk this one up to an honest mistake. Call Dell and find out if they'll honor the 20%.

Bob
.