Re: "Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty

Tom Scales wrote:
For as long as I've been here (around 6-7 years), the battery warranty has never been beyond 1 year. It would kill them, since the useful life of a battery is around 18 months.

"Dave Elliot" <delliot@xxxxxxxxxxx> wrote in message news:3rgar1pu6jgt74fbmvv878smej3gfre5rb@xxxxxxxxxx 
January 2003 I bought this wreched lap top ....."Dell Inspiron
SmartStep 250N" with a 3 year extended warranty.

Can someone please post their saved copy of the extended warranty that
applied as of January 2003.

I may be paranoid but I suspect that Dell has changed the terms of
this extended warrantly ..... unilaterally.

I am dealing with their crack support team out of India .... and
getting no where ,,,, They just hang up on me and never return
promised phonecalls.

The issue is a failed battery.... I know they currently exclude
batteries from the 3 yr warranty ..... but when I bought the warranty
in 2003 I do not remember the battery being excluded from the 3 year
extended warranty





I am a heavy notebook user, and my batteries usually last no more than 2 years. Mostly about 15-18 months.
.

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