Re: Dell Tech Support - 2200 DOA now working

Update:
I put the original (bad) drive from my neice's laptop in my desktop as a slave and could read it.
I ghosted it and restored the image to the new drive - put in the 2200 it works fine.
Went to Windowsupdate - worked - rebooted - OK. on/off/on/off OK
Now that I had a good image, I put the original drive in her laptop - it booted. In/out/in out - works fine.
My guess - originally it was not seated properly.

But, the total GHO image is 9gb, so for backup purposes I need her to order the XP CD - maybe other software for it. How to get that
info to order restore CD's that should have been ordered with it ? I thought I'd find a parts listing on their website, but no luck.
I did check the pdf owners manual - nothing. I just tried calling Dell myself - went through all the menus - after about 4 or 5
minutes of music - a click - silence - then disconnected.

Bobb
========
PS I see no option to email them - only:

Chat live with a Dell support agent in our Home and Home Office division.


Have billing, order status, or general account questions? Click here.


Business customers, please click here to email Dell support.


Approximate wait time is: 13 minute(s)


I tried the other links - always ends up as chat page


.

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