Re: Is this normal for an XPS M170 laptop???

Copy protection snafu? (safedisk) Google for info.

"batya" <jeanblifter@xxxxxxxxx> wrote in message
news:1132631404.377890.263260@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> We have a problem with brand new XPS M170 as well. We got first one
> and, it would stall when loading game disks. We'd be prompted to put
> in 2nd disk and, when we did, the computer didn't recognize that disk
> was there. The drive didn't turn on although loud fan sound was
> continuous. We called Dell and they had us change some software
> setting and things improved but not consistently so. So, they sent us
> a second one and same problem. Anyone else with this problem? Did it
> ever get solved?
> Thanks.
>
> syclone98@xxxxxxxxxxx wrote:
>> I recently took possession of a *supposedly* brand new XPS M170 ordered
>> directly from Dell. Much to my disappointment, the computer arrived
>> with numerous scratches on the aluminum case leading me to think that
>> they had actually shipped me a used computer that someone else had
>> already returned.
>>
>> I called Dell immediately and they apologized and promised to make it
>> right by shipping me another computer. About a week later the
>> replacement arrived but this time the aluminum case not only had
>> scratches again but was gouged in several places.
>>
>> Once again Dell apologized and promised to ship me another one but I
>> have a strong feeling that the third one is unlikely to be any better
>> than the first two. I know that these cases are supposed to scratch
>> easily but I never expected it to arrive that way.
>>
>> Has anyone else experienced anything like this? It looks as though the
>> computer was supposed to arrive with protective plastic on it but
>> wasn't there for some reason which lead me to believe it was not really
>> brand new.
>>
>> Any thoughts or insight on this would be appreciated.
>


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