Re: Dell 8400 - DVD-RW door stuck shut - anyone have this happen?

Try ejecting the disk just as you power on your computer to rule out the
software problem. If it is a hardware problem and trying to use the
paperclip release fails then call dell.

Robert

"SCD" <scd@xxxxxxxxx> wrote in message
news:n7r2o15p8i93sc31cqg4blhd09ji0vqkig@xxxxxxxxxx
>
>
> I got a new 8400 in early July and haven't used the RW drive much (I
> have two DVD drives, one Writeable is the lower one)
>
> Today I needed to copy files to a CD and the door wouldn't open - I
> could hear it trying. I tried the push-button and also the software
> "eject" command.
>
> I suppose there is a disk stuck in there - can't remember when I last
> put one in and out.
>
> Can I take the damn thing out and get it unjammed?
>
> I'm still under warranty, of course, but I'm not about to try to deal
> with DELL on this if I can fix it myself.
>
> TIA, SCD
>


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