Re: Symantec Enterprise VPN Client won't install
- From: "Christopher Muto" <muto@xxxxxxxxxxxxxxxx>
- Date: Thu, 29 Sep 2005 19:03:04 GMT
is the client machine running windows xp home or pro?
likely reasons for blue screen is that you are running netbui...
http://tinyurl.com/dkbcm
or that some other application designed to control the network conections is
running... this buliten describes something that is pre-installed on
thinkpads...
http://tinyurl.com/csnvg
other than that you unfortunatley have to rely on symantecs telephone
support...
let us know if your resolve the problem.
<ntrangmar@xxxxxxxxx> wrote in message
news:1127924529.789220.144240@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Am getting a problem whilst trying to install Symantec Enterprise VPN
> Client version 7.0 on a newly-delivered Dell Inspiron 6000 under
> Windows XP with SP2.
>
> During installation, the laptop does a BSOD, with an error which talks
> about DRIVER_IRQL_NOT_LESS_OR_EQUAL, at which time the only way out is
> to powercycle the machine.
>
> On next reboot, the error repeats, along with a reference to NDIS.SYS.
>
> Windows has had all Windows Updates installed, and also has MS Office
> Pro, Spybot Search and Destroy, Spyware Blaster installed.
>
> Has anyone else had similar problems?
>
> We can recover using the F8 options on boot, and using the "last known
> good boot", but the VPN software simply doesn't run, despite the fact
> that XP is named on the packaging as a supported platform.
>
> Thanks in advance
>
> Neil Trangmar
>
.
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