Re: New Dell 4600 and Temp. Monitors
- From: wotsthepoint@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (wotsthepoint)
- Date: Mon, 19 Sep 2005 08:36:28 GMT
I really really cannot believe that in this supposedly enlightened
age, a genuine answer comes back that says "so there is really no
need to..."
What kind of asinine response is that? Just because you cannot think
(or in this case DELL cannot think) of a reason why somebody would
want to monitor the temperatures does not mean that "there is really
no need".
As a customer I want to monitor the temperatures. I do not want to be
told ever by any technical support that I am somehow crazy for
wanting to do that. Especially on a monday morning when a handful of
my PCs crashed over the weekend because they overheated.
THE VAST MAJORITY of (non-dell) motherboards have a temperature
monitoring facility. If it is true that the DELL 4600 does not then I
am truly not surprised. DELL are a "budget" supplier and will
therefore want to cut corners wherever possible. In this case they
cut it by not providing temperature monitoring on the motherboard.
For the technical staff to try to cover this up by pretending that
"there really is no need" is frankly insulting but unfortunately par
for the course these days.
I would have posted this complaint to DELL on their customer service
forums, but they took them down because they were receiving too many
complaints. Still that's what you get with a budget supplier like
DELL - you get what you pay for.
.
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