Re: Dell Cpomputer - Email Access problem



atnocp wrote:

I just purchased a Dell Dininison 5100 for my son to use at this home.
He has Verizon DSL.   For some reason, we can't open any email inbox -
either Yahoo or MSN.

For example, on Yahoo Mail I can get to the main page that shows the
folders and Inbox, but when I attempt to open the Inbox, the browser
just freezes and never opens to the Inbox page.

However, when I'm in his home, using my IBM laptop I can connect to via
his DSL and have no problem reading any mail account.   Something is
blocking access to email and I can't figure out what that is.   I
disabled both the Windows Firewall and the Norton Firewall that can
pre-installed.  The problem persisted.


I called Dell and they want me to pay for 'software' support. I refused since the computer is just few days old and the only software on the machine was pre-loaded by Dell.

Anyone have an idea of what's going on?

What browser are you using? I'd suggest giving either Firefox or Opera a shot to see if the problem is at the browser level. It may be a security setting in IE that's set too high.
.




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