Re: Can't Reinstall XP Pro

On Thu, 01 Sep 2005 11:28:12 GMT, "moncho"
<moncho990009@xxxxxxxxxxxxxxxxxx> wrote:

>
><tom_nospam_ba@xxxxxxxxx> wrote in message
>news:atmdh1148ek6vuqt7nrm9lfr8brohv11ej@xxxxxxxxxx
>> On Thu, 01 Sep 2005 10:18:39 GMT, "moncho"
>> <moncho990009@xxxxxxxxxxxxxxxxxx> wrote:
>>
>>>
>>><tom_nospam_ba@xxxxxxxxx> wrote in message
>>>news:o8edh15ep597jfl05b3h35r9gg54i87igr@xxxxxxxxxx
>>>> Yesterday I was on the phone with Dell tech support for two hours.
>>>> Objective was to reinstall XP Pro on my new 9100. Couldn't do it...
>>>>
>>>> Problem is that when the reinstallation CD has booted and invited you
>>>> to "press enter to continue", "R for recovery console", "F3 to exit",
>>>> the USB keyboard is dead; Nadda.
>>>>
>>>> We played around in the BIOS, resetting to factory defaults, disabling
>>>> the diskette drive, even popping the battery - nothing. Tried a
>>>> Microsoft USB keyboard I happen to have spare. Nothing. Both keyboards
>>>> work fine other than at the critical point above.
>>>>
>>>> Tried two reinstallation CDs; one original Dell sent and one I cut
>>>> from the Dell support on the hard drive. Same result from both.
>>>>
>>>> Any thoughts? Thanks.
>>>
>>>Purchase a cheap, temporary PS2 Keyboard. Or if there is a USB to PS2
>>>converter
>>>on your mouse, use that for the keyboard. I always keep an old PS2 mouse
>>>and
>>>keyboard stored in the closet for just such reasons.
>>>
>>>If your in the market for a new mouse, many new USB mice come with a USB
>>>to
>>>PS2 converter.
>> I have about six PS2 keyboards but, unfortunately, there's no PS2
>> socket in the 9100!
>>
>> BTW, I did see the XP startup load a USB keyboard driver...
>
>Sorry, did not realize that.
>
>I did a google search and found this on Dell's support site.
>http://forums.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=28780
>
>They had the same problem with an Inspirion 5000.
>
>Have you tried using a different USB port?
>
>moncho
Well spotted Moncho! I moved the keyboard to the top-right USB socket,
(looking at the rear) and I'm in business! Many thanks, Tom
.

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