Re: Can't Reinstall XP Pro


<tom_nospam_ba@xxxxxxxxx> wrote in message
news:atmdh1148ek6vuqt7nrm9lfr8brohv11ej@xxxxxxxxxx
> On Thu, 01 Sep 2005 10:18:39 GMT, "moncho"
> <moncho990009@xxxxxxxxxxxxxxxxxx> wrote:
>
>>
>><tom_nospam_ba@xxxxxxxxx> wrote in message
>>news:o8edh15ep597jfl05b3h35r9gg54i87igr@xxxxxxxxxx
>>> Yesterday I was on the phone with Dell tech support for two hours.
>>> Objective was to reinstall XP Pro on my new 9100. Couldn't do it...
>>>
>>> Problem is that when the reinstallation CD has booted and invited you
>>> to "press enter to continue", "R for recovery console", "F3 to exit",
>>> the USB keyboard is dead; Nadda.
>>>
>>> We played around in the BIOS, resetting to factory defaults, disabling
>>> the diskette drive, even popping the battery - nothing. Tried a
>>> Microsoft USB keyboard I happen to have spare. Nothing. Both keyboards
>>> work fine other than at the critical point above.
>>>
>>> Tried two reinstallation CDs; one original Dell sent and one I cut
>>> from the Dell support on the hard drive. Same result from both.
>>>
>>> Any thoughts? Thanks.
>>
>>Purchase a cheap, temporary PS2 Keyboard. Or if there is a USB to PS2
>>converter
>>on your mouse, use that for the keyboard. I always keep an old PS2 mouse
>>and
>>keyboard stored in the closet for just such reasons.
>>
>>If your in the market for a new mouse, many new USB mice come with a USB
>>to
>>PS2 converter.
> I have about six PS2 keyboards but, unfortunately, there's no PS2
> socket in the 9100!
>
> BTW, I did see the XP startup load a USB keyboard driver...

Sorry, did not realize that.

I did a google search and found this on Dell's support site.
http://forums.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=28780

They had the same problem with an Inspirion 5000.

Have you tried using a different USB port?

moncho


.

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