Re: Really bad service. What should I do? [was: Re: Amazingly good service]

Did you want to talk about the problem with the hard drive? Any chance the
computer was on while it was in the briefcase? You can buy adapters from
electronics stores that will let you use the laptop hard drive in a normal
computer, if you wanted to try to recover any data. Some folks say putting
a bad hard drive in the freezer for a short time might help it boot once
more, but I suppose you have to be careful of the moisture and maybe put it
in a baggie or something.

If you wanted to get some software to try to recover any data, one of the
best, as far as I know, is Spinrite from
http://www.grc.com/sr/spinrite.htm (I have no personal interest)

If yours is like my 600m, the drive will have an adapter on the back that
has to be moved to the new drive. Be careful not to bend any pins. It can
only go on one way since there is a blank pin space. Make sure it is
unplugged with the battery removed. Try to not touch the connectors if you
don't have to. Dell normally has the latest drivers for your devices if you
want to update them.

Clark



.

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