Re: OT Kirby Sweeper Update

I'll celebrate with you, Kate ;-) I figured when the loan company called and
asked if everything went okay with my purchase of a new Kirby, I might as
well be honest with her. That's when she told me I could still cancel. Nanny

On 9/16/2008 2:30 AM, threecedars1@xxxxxxxxxxxx wrote to All:

-> heheheh! YAAAAAY!!! way to go, girl! proud of you! i'm soooo glad that
-> you won't have to look at that overpriced kirby and be angry with yourself
-> everytime you saw it and make all those monthly payments at that
obscene
-> interest rate. yeah!
->
-> kate
->
->
-> "Gloria Wolfe" <gloria.wolfe@xxxxxxxxxxx> wrote in message
-> news:1221538406.11.1221458428@xxxxxxxxxxxxxx
-> Yeah, compared to Kirby, you got a whale of a deal! ;-) I do have some
-> good news, although it came from a direction I didn't expect. Yesterday,
as
-> I
-> reported, I had filed a complaint form with the Federal Trade Commission.
-> Then, today I got a telephone call from Consumer (something or other) and
-> they are the ones who handle the loans for Kirby customers. She started
the
-> conversation by asking me if I was satisfied with the Kirby purchase and
-> salespeople. I said, "Well, actually I was surprised to see that the boxes
-> the
-> Kirby sweeper and attachments came in were beat up and used, and I was
-> told that the demo sweeper was, in fact, the one I was purchasing. I
-> further
-> told her that I asked the salesman how I knew it was a NEW sweeper and
not
-> one that was rebuilt or used in demonstrations, and the salesman told me
-> that he had only used it on 2 customers - myself and another one." So,
the
-> lady told me that she understood and that a brand new sweeper inside a
new
-> box would be delivered to me. She said, "Anything else?" So, I told her
-> that
-> the whole sales pitch and sale went so fast, and that I wore hearing aids
so
-> missed some of what was told me, and that I regretted buying the
sweeper,
-> but the 3-day grace period had expired. She said, "Oh, you can still
-> cancel".
-> I said, "What, really"? and she told me that the 3-day grace period began
-> AFTER the loan was approved, and they hadn't done that yet. She was
very
-> helpful and understanding, and said she would take care of the
cancellation.
-> Yippee! Whew! I've learned a hard lesson through this. Now, it will be
-> interesting to see what the FTC does. So much excitement around here ;-
)
-> Not the kind of excitement I enjoy, though. Nanny
->
-> On 9/15/2008 12:39 AM, TheNewCarole@xxxxxxxxx wrote to All:
->
-> -> I hope you can get that sale nullified, Nanny. They definitely took
-> -> advantage of you. You might also want to contact the local TV station.
-> -> They always have a consumer advocate. Geez, and I thought my Oreck
-> was
-> -> expensive! It was only $299 and I got an iron and a small vacuum as
well
-> -> as the upright. I'm glad I live in a complex where soliciting is not
-> -> allowed.
-> ->
-> -> Carole
-> ->
-> ->
-> ->
-> -> Gloria Wolfe wrote:
-> ->
-> -> > Well, I had the talk with my husband about my signing papers to
-> purchase a
-> -> > Kirby sweeper/cleaner. He was not too happy, and I had regrets ever
-> seeing
-> -> > a Kirby representative at my door. Because the salesman and his
-> manager
-> -> > hurried through the process, I didn't pay enough attention to what I
-> was
-> -> > signing, which states that I agree on the purchase price of $1,800,
-> finance
-> -> > charge $819, and an annual percentage rate of 25%. At that rate
and
-> -> > monthly cost of $75, it will take me 3 years to pay for it! So, I just
-> -> > submitted a lengthy complaint to the Federal Trade Commission
online,
-> thanks
-> -> > for Chief's suggestion, and will hold on and see what happens. I
-> didn't
-> tell
-> -> > you everything that I now see as unethical on the part of the Kirby
-> -> > representatives: for instance, the boxes used to store the sweeper
and
-> -> > attachments were obviously beat up and worn. Then, I was told the
-> sweeper
-> -> > he had used for the demonstration is the same one I was buying.
So, I
-> asked
-> -> > hiim how I was to know it was a NEW Kirby, and he said he'd only
used
-> it on
-> -> > one other potential customer and me. Sounds like a line, and I really
-> do
-> not
-> -> > believe him. Then, the form I signed giving me the right for a 3-day
-> grace
-> -> > period to change my mind? After I signed it, he very quickly said to
-> me, "But,
-> -> > you don't really intend to change your mind, do you?" As he said
that,
-> he
-> -> > started to tear the form in half. Basically, I was very foolish in
-> haphazardly
-> -> > buying one; but on the other hand, their sales tactics were
-> questionable
-> as
-> -> > well. I told the FTC all that, and more. I'll keep you posted. Nanny
->
->

.

Relevant Pages

  • Re: OT Kirby Sweeper Update
    ... they are the ones who handle the loans for Kirby customers. ... conversation by asking me if I was satisfied with the Kirby purchase and ... Kirby sweeper and attachments came in were beat up and used, ... ->> signing, which states that I agree on the purchase price of $1,800, ...
    (alt.support.arthritis)
  • Re: OT Kirby Sweeper Update
    ... Hooray for Nanny! ... they are the ones who handle the loans for Kirby customers. ... conversation by asking me if I was satisfied with the Kirby purchase and ... Kirby sweeper and attachments came in were beat up and used, ...
    (alt.support.arthritis)
  • OT Kirby Sweeper Update
    ... I had the talk with my husband about my signing papers to purchase a ... Kirby sweeper/cleaner. ... signing, which states that I agree on the purchase price of $1,800, finance ... I was told the sweeper ...
    (alt.support.arthritis)
  • Re: OT Kirby Sweeper Update
    ... Yeah, compared to Kirby, you got a whale of a deal! ... conversation by asking me if I was satisfied with the Kirby purchase and ... Kirby sweeper and attachments came in were beat up and used, ... -> I hope you can get that sale nullified, Nanny. ...
    (alt.support.arthritis)
  • Re: OT Kirby Sweeper Update
    ... That's GREAT news, Nanny! ... today I got a telephone call from Consumer and they are the ones who handle the loans for Kirby customers. ... I said, "Well, actually I was surprised to see that the boxes the Kirby sweeper and attachments came in were beat up and used, and I was told that the demo sweeper was, in fact, the one I was purchasing. ... So, I told her that the whole sales pitch and sale went so fast, and that I wore hearing aids so missed some of what was told me, and that I regretted buying the sweeper, but the 3-day grace period had expired. ...
    (alt.support.arthritis)