Re: Sticky Computer Problem:



Robert,

It sounds like your Windows Updates are set for "Automatic" and was in the middle of a critical update that did not complete properly. Normally, once a critical update has been downloaded and installed you need to reboot your computer to successfully complete the procedure. If you just shut it off instead of rebooting, the updates may not have finished so now your system has been modified but because the changes were incomplete you now have some erroneous registry entries.

The first thing you should try is typing ctrl-alt-del to bring up the task manager, click the Processes tab then sort the processes by size. Look at the processes that are taking up the largest amounts of memory. This is a quick way to see if there is malware running on your system. IF there are any that are new or suspicious then you may need a good spyware removal tool. (I use Ad-Aware SE)

If this is not the problem, try running Windows Update and see if it can update it properly.


Jimmy "da Pipe" Muraco
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Robert wrote:
I have a Dell Dimension 8200 computer, running with XP Home Edition
and am connected to the Internet via DSL. It usually is fairly smooth
running and fast enough for my needs. A few days ago when I was about
to turn it off there was an alert saying to turn it off to in order to
download updates. I had seen this before so I wasn't alarmed. However,
the next day when I turned on my computer the desk top loaded as
normal but Internet Explorer doesn't function at all and my other
applications are slowed down considerably. I have over 25 gigs of free
space on my hard drive so it's not a matter of storage and I haven't
added anything new and there's only (1) game on it, Jedi Knight, Jedi
Academy. It acts as if there's a virus. I have Norton Antivirus, A-
Squared, and Spybot. I have run all three and only Spybot came back
with anything saying my Microsoft security was disabled which I
believe is normal since I'm running Norton. It won't let me do a
System Restore either no matter what date I choose. I finally tried
disabling the Norton Antivirus and it finally let me online but the
computer is still 'not right'. It doesn't let me see my email yet
loads other pages as normal and if I try and do anything the
application hangs up.
It's as though my system is in a locked loop and cannot access the
Internet as I normally did. It shows that I have an Internet
connection but whenever I enable Norton I get an alert which says that
IExplorer is attempting to logon to the Internet (recommended): and
shows proxy settings detected and just hangs there,..... whenever I
click ok the alert it comes right back. I was actually thinking maybe
I should re-load my drivers for my keyboard? Thinking I may have hit
something by accident? Any suggestions or advice would be
appreciated.


Thanks,
Robert

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Relevant Pages

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