C & K 238 Programming Mode question

I am trying to get into programming mode on my C&K 238 panel with
Alpha keyboard. The panel was originally supplied by AAA - but since
I cancelled monitoring they don't seem to want to help me out.

I have the System 238 Installation Manual & noticed it says that the
panel must be in the disarmed state prior to entering programming
mode.

My keypad display is showing Ready To Arm System Trouble and when
I press the # key - Connection Fail - which I take is because I no
longer have monitoring in place.

I tried the default installer code of 012345*01# but when I hit the
* key it came back with invalid pin.

I'm guessing that means AAA changed the installer code to something
else - but also wondered if I have to clear out the 'Connection Fail'
before I can get into programming mode.

Any tips on how to proceed?

Thanks, Cindy

.

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