Re: Is CSID of the alarm panel stored in company's customer computer record



Brent,
The vista 10 is about as basic as it comes. Get the Vista 10/e or the Vista
20/e.

"Brent" <Brent@xxxxxxxxxxxxx> wrote in message
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"Bob La Londe" <usenet@xxxxxxxxxxxxxxxx> wrote in message
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"Brent" <Brent@xxxxxxxxxxxxx> wrote in message
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"Stanley Barthfarkle" <sbarth@xxxxxxxxx> wrote in message
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Is the CSID of an alarm panel stored in the service provider's
customer
computer record to which customer service representatives has access
to
?


Yes.







Is ademco system better than GEs Concord Express ?

LOL, Ademco has a wide variety of panels from very basic to very complex
just like all the other manufacturers.




The rep is trying to sell me that Ademco Vista 10P is a heavy hitter and
better than Concord Express.




For you the quality of an Ademco
panel depends on how well you define what you want to your installer, and
how good they are at installing that line of panels.



As I mentioned in a prior thread I am looking for an installer to program
my panel so I get page notifications when the system is armed or disarmed
and the other reports mentioned here.

On page 14 of the users manual there was some information about
"Notification by Pager" that sends "high level reports" to the pager about
AC power fail, cpu back in service, phone failure, sensor alarms, sensor
tamper, receiver failure, receiver jam, touchpad tamper etc.





"So, you guys any good?" LOL.

Personally I don't care for Ademco, but there are some very good
installers
here who use them with good success. To be honest I have half a dozen
Ademco takeovers and I really have not had any problems with them after I
fixed whatever was initially wrong when I took them over.


--
Bob La Londe
www.YumaBassMan.com






I would really appreciate if you can suggest which Ademco system is better
so I can ask the installer for the same. I am going to take refund from
the previous installer and at least make sure the new installer is
knowledgeable about programming the panel with the features I want before
signing the contract.







.



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