Re: Who Are the Best DIY Suppliers for Tech Support?

Bob Worthy wrote:
"Robert L Bass" wrote in message > On 27 Mar 2006 21:36:05 -0800,
TBkGuard-Google@xxxxxxxxx wrote:

For example, what does having a prior felony or being responsible for
someone's death have to do with current tech support?


People with felonies cannot get a license to legally work in the security
industry. RLB likes to remind unsuspecting newbies that he doesn't need a
license to be a reseller of equipment, which is true if that is all he is
doing. What he doesn't tell them is that he, BassBurglarAlarms.com, or what
ever his other websites call themselves, must warranty the equipment due to
the fact that the manufacturers have stopped warranting his sales, and have
issued cease and desists orders on him for using their names. As far as
dealing with a felon who operates an online store, would you knowingly just
give them your credit card number? As far as your last question on "current
tech support", that is where he needs a license and that is also funny,
because in a rapidly changing business, he has not installed or serviced
anything in years. How current can he be? His only exposure is what he
learns.....er........steals here. But on the other hand, it is free info and
you get what you pay for.


Interesting comments, Bob. I'd decided to separate the terms "Dealer" and "Store" when I conceptualized http://www.yoursecuritysource.com. An online Dealer runs an installation company as a separate entity from their Internet presence, and will usually focus on the products and services they're comfortable with providing. The Dealer's also "up" on the latest equipment issues and has refined his wiring technique to an "art" rather than a "scientist". On-line stores may not always have the knowledge "in depth" of the equipment they sell. I'm sure Robert has never installed a Paradox or DSC system, let alone their motion sensors. Still and all, he does have some installation acumen and whether-or-not it's borrowed or "stolen", he's willing to share it. I don't think his attacks on the industry, posting spam in this Group, and his overly aggressive responses towards anyone that posts messages the least bit critical, is going to win him any friends or influence someone to purchase from him.

To the OP. Do your "due diligence". Post this same message in CHA (comp.home.automation) and investigate each recommended supplier.

Frank Olson
http://www.yoursecuritysource.com
.

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