Re: Central Station Cancel Signal

Our local false alarm permits and related ordinances require alarm
inspections/service yearly to renew their permits...yes even residential.
Some clients strictly adhere to this, some go a little longer...or lie on
the permit renewal (i have no control on that).



"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:%q02f.11316$2F2.1381190@xxxxxxxxxxxxxxxxxxxxxxxx
| Who does one service call a year per account ? If they do, there's
something
| wrong. The rest I'll reply to you personally with....
|
| RHC
|
| "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:jd02f.68$v.9856@xxxxxxxxxxxxxxxxxx
| > That means you're monitoring is 12 bucks a month, since 3 bucks are
| > allocated to worry free service and warranty.
| >
| > 15 CD = 12 USD
| >
| > Man...which shipping, taxes, and handling how to you stay afloat...do
you
| > pay yourself a salary? Not to mention overhead, and fuel costs for all
| > those
| > service calls you don't charge for...man, one service call a year per
| > account is gonna cost you more than what you collect in gas alone not to
| > mention paying your tech.
| >
| > Seems way too low for a brick an mortar business.
| >
| >
| > "R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
| > news:jL6dnY__8InQINreRVn-hA@xxxxxxxxxxxxx
| > | Good question ! During selling of the alarm, it is pretty easy to
| > determine
| > | if the client intends to continue with the monitoring or not. But I
have
| > | been wrong three times. In each case, I sent the client a registered
| > letter
| > | telling him there is no warranty or any kind, or service on his panel
| > (nor
| > | will I service it at an additional price), and that he must tell his
| > | insurance company of the cessation of monitoring. Plus, as part of my
| > | contract, he agrees to remove my decals when monitoring stops....they
| > belong
| > | to me. And since they are exterior mounted decals, I actually make a
| > visit
| > | to remove them. However, bottom line, he has paid me a fair and full
| > market
| > | price for the system, so I make my profit up front on the alarm
itself.
| > I
| > | simply dial in and remove all monitoring information, and reset the
unit
| > to
| > | factory installer code, and turn the TLM and the dialers off.
| > |
| > | I've found that in selling high end systems to my particular clientele
| > (who
| > | generally are in the two income, higher echelon income bracket), this
| > just
| > | doesn't happen. I guess these folks are smart enough to realize their
| > alarm
| > | is crippled without proper response, and they probably feel $15 a
month
| > is
| > | peanuts to pay for a combined package with an ironclad warranty.
| > | Interestingly enough, the three people who cancelled within 6 months,
| > were
| > | all from Eastern European countries where they don't have monitoring
| > | services (or so I'm told).
| > |
| > | I lose far more clients from people selling their homes and moving
than
| > I
| > do
| > | from people simply deciding they don't want monitoring. However,
| > reasonable
| > | prices and good service with the first client wins me back about 75%
of
| > the
| > | new purchasers (which I'm told from other dealer friends is a higher
| > | percentage than normal)
| > |
| > | Works for me.....
| > |
| > | RHC
| > |
| > | "alarman" <alarman2000@xxxxxxxxx> wrote in message
| > | news:f2I1f.41555$lq6.6373@xxxxxxxxxxxxx
| > |
| > | > Since you don't do locals, and don't require time contracts, what
| > would
| > | > you
| > | > do if someone purchased a system, then stopped monitoring service
| > after
| > a
| > | > couple of months?
| > | > js
| > | >
| > | >
| > |
| > |
| >
| >
|
|
|


.

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