Re: Ademco:PanelDumpsCentralStation


Don wrote:
> Hello to All,
> 01 Problem: Ademco 50P panel dumps central station immediately after
> answering their dial in for setup.
>
> 02 Background: self-installed. 1 Ademco 50p panel; 1 12-volt, 7-amp
> battery at auxiliary power; 1 4208U expansion cards, currently.
>
> 03 Currently connected: 2 2-wire heat, 1 4-wire CO, 12 4-wire smokes.
> 10K EOL resistors are wired at each detector rather than in the panel
> and expansion card. The first 8 detectors are wired directly to the
> panel, jumper wired at zone 9, next 7 (10-16) to the expansion.
>
> No problem indicated at keypad.
>
> 04 I may have programmed something at the keypad called Jumper. I have
> to find it again.
>
> 05 My panel is in New York City. Called internet monitoring service,
> central station in California. Programmed their numbers while they
> instructed over separate telephone line. When they dial into the
> Vista-50p over its own hardwired, dedicated telephone line, the panel
> seems to negotiate with their modem then immediately hangs up.
>
> NY telco says the line is noiseless which it does seem to be. Ademco
> dialed in at request of central station and said the communicator was
> bad. I bought and installed a whole new panel! Problem persisted.
> Local installer said I had to use an RJ31X so I installed one. Problem
> still persists. Central Station never heard of this problem. Three
> local installers also never heard of it. Ademco/Honeywell will not
> talk to me.
>
> I am up against a deadline from my insurer to have this system
> monitored.
>
> Any and all help is appreciated... and desperately needed.
>
> TIA
>
> Don


Don, I don't know the answer to your question, however, as far as I
know, you may not be able to get any kind of approval for your fire
alarm system in the City of New York. I don't know the details but as
far as I know, they've got exclusive spec's, requirements and approval
processes that exclude everyone but City authorized installing
companies from installing fire alarm systems. I hope you've checked
into this. It would be a shame for you to have put all this work into a
system and have it shot down and have to have it be "re-installed" by
an authorized installer.

.

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