Re: Gas Sur-charge?

People hate being nickel & dimed...or anything that is percieved as an
additonal charge/fee etc. Plus, it's much easier to say: Our service rate is
$87.50 per manhour + parts and tax, period.




"Frank Olson" <feolson@xxxxxxxxxx> wrote in message
news:tU9Re.338391$5V4.317923@xxxxxxxxxxx
>
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:OG9Re.54$lY2.5612@xxxxxxxxxxxxxxxxxx
>> I've always found that adding surcharges, trip charges usually pissed
>> people off. I just raise my service rate a little bit and let all the
>> clients absorb some of this gas problem...why penalize the clients that
>> live farther away...bump the service rate a couple of bucks on everyone
>> (or whatever you think is fair).
>
> That's the best solution. Chubb introduced a "gas surcharge" of five
> bucks for every call (I know because a client showed me one of their
> invoices and boy was he pissed!). Everyone recognizes that costs are
> increasing. Adding $2.50 an hour to your service rate (depending on how
> much service you do) won't be that hard to swallow...
>


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Relevant Pages

  • Re: Gas Sur-charge?
    ... > People hate being nickel & dimed...or anything that is percieved as an ... I just raise my service rate a little bit and let all the ... >>> clients absorb some of this gas problem...why penalize the clients that ... >>> live farther away...bump the service rate a couple of bucks on everyone ...
    (alt.security.alarms)
  • Re: Gas Sur-charge?
    ... > I've always found that adding surcharges, ... I just raise my service rate a little bit and let all the ... > clients absorb some of this gas problem...why penalize the clients that ... Chubb introduced a "gas surcharge" of five bucks ...
    (alt.security.alarms)