Keri Doors 4.3



We are running Keri Doors 4.3 and are having trouble with the
Attendance Detail reporting. Our configuration utilizes a controller
for two access readers on two different doors. One of the readers are
coded Reader Type - In, and the other is coded as Reader Type -
Out. The report picks up reads from one of the doors on occasion;
however, in most cases the program doesn't record any access at all on
either of the doors--both in or out.


Can the problem be the result of an incorrect setting in the software,
or is it in the hardware? Could it be a faulty board? Or perhaps it
might be the result of a faulty Controller?

Any other ideas and/or solutions would be extremely helpful.

Sincerely,

Rafi Hecht
Dynamic Diamond

.



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