Re: ms knowledge base not working



I'm having the same problem. I've also noticed that the "Did You Know?"
section on the home page of the Help and Support Center does not update. I
don't know how to solve this problem. Please help.

Tim

"mel waite" <spi@xxxxxxxxxxxx> wrote in message
news:FpByi.40019$sI3.15247@xxxxxxxxxxxxxxxxxxxxxxx
I have just reinstalled XP, and I am having trouble with help and support.
When I use start, help and support, I then type into the box what I require
help for, and press the search button.

I then receive the search results and there are three categories, the
first is suggested topics, which is working okay. The second is called
full text search messages and this seems to be working okay. The third
category is Microsoft knowledge base, and this is my problem as this
function does not seem to be working, and I get no results back for a
search, (it does not seem to be searching the Microsoft knowledge. base)
although I have broadband and I am permanently connected to the Internet,
by a cable modem. I suspect that this feature is not turned on somewhere,
but I have no idea, where to look to find it. Can anybody help me with
this please?




.



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