Re: Windows XP Randomly Suddenly Shutdown, nothing to do with power

On Mar 22, 7:44 pm, "Andy Lotus" <andylo...@xxxxxxxxx> wrote:
Hi All

I did search newsgroups and the Web in last 2 days before posting the
question here.

I have a Toshiba laptop P35. PIII, 1G RAM. Windows XP, SP2, with
latest patches. I have been using the computer for around 2 years. I
had Kaspersky Antivirus, and used Spybot Search and Destroy regularly,
and Windows Firewall is off.

After I ran a Windows update a few days ago, it started to shutdown
itself randomly. When I said shutdown, it was more like power off, off
within 2 seconds. This is not re-boot.

Your collection of facts is definitely useful. Could it still be a
power supply? Absolutely. A 100% defective power supply can work
just fine when so little of computer hardware is consuming during
BIOS. When other hardware starts being accessed (ie when ATI video
driver starts accessing video card functions), then voltage drops too
low - shutdown.

Curious is that boot halts when accessing ATI driver. Information
from the boot log means we have useful facts. Well, maybe the video
card driver is defective - a bad driver downloaded with the upgrade.
Visit ATI video website to get the latest driver. Not a patch. Get a
driver that includes the ATI*.sys file.

Very little hardware can cause a crash - a restart. On that list
are memory, video controller, soundcard, CPU, and power supply
'system'.

I don't understand why IIS is even involved or used. Also ignore
all that irrelevant nonsense about
... whether windows will reboot after error

Also consider system restore. Restore the system to a point before
that update was downloaded.

Finally, heat is a diagnostic tool. Heat is how we find problems -
often before that problem becomes a failure - a crash. Heat would not
be a reason for failure; but can find defective hardware.

Meanwhile, we have little reasons to suspect hardware. According to
your data collection - and kudos for doing that - the problem started
with that software download. Software that controls the above
hardware list is where you should be starting. And rightly so - ATI
video is your #1 suspect - still. Of course, if the system restore
does fix the problem, then step by step - download the ATI driver from
their website to learn if system 'stays' stable.

Again, kudos for doing what most do not do - for collecting facts
rather than immediately try to fix things only on assumptions.

.

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