New install question

Hello all,
After spending many hours trying to sort this bitch of a computer I have
decided to go and buy a new copy of XP Home and install it asap.
My question is can I install over the old one or do I have to do something
radical like re- format?
This thing is so messed up I even tried to purchase online from Microsoft
and couldn't even do that successfully!
I'm at my wits end here so any assistance will be VERY much appreciated,
Regards
Phil


.

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