Re: Something won't let me reformat - Please help.


"Leo R." <lsrolfeFAKED@xxxxxxxxxx> wrote in message
news:dhjdo0$f3t$1@xxxxxxxxxxxxxxxxxx
> My son has a machine running Win XP Home Edition. He has Zone Alarm and
> recently upgraded to the latest version. Also runs AVG antivirus (AV sigs
> updated almost daily) and also runs a2.
> Two weeks or so ago some programs started not opening, others wouldn't
> close
> and something started trying to dial out unexpectedly. IE stopped working.
> Installed Netcaptor which worked OK but only for two days. Over the next
> week or so this got worse and when the "dial out" didn't happen the
> machine
> started rebooting. AVG, a2, Trojan Hunter and several on line scanners
> found
> nothing wrong. Has now got to the point where no program works except for
> Outlook Express, which seems quite normal.
>
> Decided tonight to do a XP re-install but part way thru it starts a dial
> out
> then reboots. It will not finish the re-install. Decided then to do a
> reformat of the HDD. Have gone into the CMOS and set it to boot to CDROM
> first, and then booted on the CD but there appears to be no options to
> format, only Repair. When we choose Repair, it goes part way then reboots.
>
> Can anyone suggest what the initial problem might be, could it even be a
> hardware problem? How do we reformat from the CD and is it possible some
> virus or whatever could be "modifying" or hiding some functions loaded
> from
> the CD?

When you get to "Install New" or "Repair", choose Install New. Then delete
all existing partitions. The continue with a fresh install.

Rob


> Any help or suggestions would be much appreciated.
>
> Leo
>
>
>


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