Re: What would you do?
- From: Don Lancaster <don@xxxxxxxxxx>
- Date: Tue, 06 Jan 2009 16:49:15 -0700
JC Dill wrote:
Don Lancaster wrote:The buyer DID receive the goods.JC Dill wrote:Don Lancaster wrote:
In this case, the delivery confirmation leaves NO OBLIGATION WHATSOEVER to the seller.
The seller said it had "tracking" - does that automatically mean delivery *confirmation*? I always ship with DC when I ship USPS so I don't know if there are also tracked but not confirmed delivery practices.
Even so, the buyer can do a chargeback thru their credit card company since they didn't receive the item.
jc
No, the buyer can ATTEMPT a chargeback.
It ultimately will be declined.
It's a "card not present" transaction, with no signature, and the buyer didn't receive the goods. The Credit Card Company will back the buyer.
jc
That is what delivery confirmation is all about.
--
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Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552
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