Re: Need advice about wrong item shipped

tony cooper wrote:
On Sat, 05 Jan 2008 08:09:28 -0600, Peabody
<waybackNO784SPAM44@xxxxxxxxx> wrote:


Dave Busch says...


I actually think there is a chance they'll eventually
get around to responding and sending you a replacement.
But I'd be surprised if that takes less than a month or
two more, and it certainly isn't worth more effort on
your part.

I finally got a response from the seller apologizing for
sending the wrong item, and saying they would send the
correct one asap. There was no request to return to stuff
sent in error.


This is the $12.50 item? And you're still carrying on about it?


It's interesting to me that I got no respone to two emails
sent directly to their email address, but got a response in
one day when I went back to the auction page (it's still
open) and used Ask Seller a Question to report the problem
and ask for a resend.


So you used the wrong method of contacting them, got locked up in
their spam filter, and then - when you used the correct method of
contact - they responded cooperatively. But you want to file a
claim.


Now the question is whether I should file an INAD claim
before the 45 days runs out, just in case. I assume the
replacement won't arrive by then. I'm inclined not to do
that. If I had read their feedback properly in the first
place, I would have seen that there are a lot of re-sends
because of lost or wrong items - even in the positive
feedbacks. All of those worked out ok in the end, so I
guess it's likely this one will too.

And I notice that if I file a claim, Ebay can require me to
return the wrong items at my expense. So I guess at this
point filing it could make me worse off.


Have you considered taking them to court? Since the seller is in a
different country, take them to the International Criminal Court in
The Hague. They usually hear war crimes, but they'll probably set
aside a genocide case to hear your case.


Anyway, I've learned a lesson that 98.9% positive feedback
doesn't tell you a thing. Well, really, I think the
larger the seller, the worse that kind of number is.

Also, I've learned that the feedback system really isn't
worth a lot as long as retaliatory -FB is permitted. They
have over 100 mutual withdrawals. I don't know if that's a
lot for their size, but my 100% positive feedback consists
of 4 items, only three of which are within 12 months. The
last thing I need to add to that is a negative, or even a
mutual withdrawal.


You should have mentioned that you were an experienced old hand at
this. With four transactions under your belt, you could have taught
us a thing or two.



--

Tony Cooper - Orlando, Florida

Let the Romanian Mafia handle it.

--
Many thanks,

Don Lancaster voice phone: (928)428-4073
Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552
rss: http://www.tinaja.com/whtnu.xml email: don@xxxxxxxxxx

Please visit my GURU's LAIR web site at http://www.tinaja.com
.

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