Re: Dear PayPal

On Wed, 21 Nov 2007 09:40:49 -0600, Bertha <bertha@xxxxxxxxx> wrote:

I don't think any big-company help desk is manned by an actual person;
they all just have bots checking the mail and answering based on the
keywords and phrases that trigger their filters.


Someone must have made a mistake, then. I was connected to a real,
live, helpful person yesterday when I called PayPal. The call, the
routing to a live person, the question, and the answer were all
completed in less than five minutes. Less than that, maybe, as I
didn't time it.


--


Tony Cooper
Orlando, FL
.

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