Re: Can PayPal do this?
- From: Ozark <donc314@xxxxxxxxxxx>
- Date: Sun, 04 Nov 2007 09:07:25 -0800
On Nov 3, 5:12 pm, Cartrivision1 <doi...@xxxxxxxx> wrote:
On Nov 3, 2:10 pm, Ozark <donc...@xxxxxxxxxxx> wrote:
On Nov 3, 1:31 pm, Cartrivision1 <doi...@xxxxxxxx> wrote:
I had a negative balance in my PayPal account due to a buyer dispute
that I documented here last week. Well, the dispute is still waiting
to be resolved (this is the one where the buyer returned the item
damaged with absolutely no warning or without opening a dispute).
Anyway, I received an email today from PayPal today stating that they
had taken out my Ebay fees for the month but I noticed that the amount
was way over the amount of fees owed.
What they did was deduct both the Ebay fees and the amount of the open
dispute since I was in the negative. Can they do that? I thought
that Ebay and PayPal were separate entities? This is such BS.......I
am going to close both my Ebay and PayPal accounts so fast after this
is all done. What a load of crap. What if I had only enough money in
my checking account to cover the Ebay fees.....I would be in a
negative balance on my checking and would have 2 problems to deal with
not one.
The PayPal rep. claims they have the right to do this but I am
wondering. I am going to call my bank and try and reverse this.
PayPal to me is nothing more than a bunch of thieves in the night.
I'm not trying to be a smart ass, but it looks like they can and did.
You better make sure your bank account has enough money to cover the
amount they are going to deduct.
For what it's worth, the next time someone returns something refund
their money. Save yourself some pain. This is the way the system works
and there isn't much that can be done about it.
Neither Paypal or Ebay wants to get in the middle of a matter like
this. It pretty well works out like: whoever has the item pays the
money. You have the item, your buyer gets the money.
Ozark- Hide quoted text -
- Show quoted text -
OK, say you sold a CD player for instance on Ebay. Buyer paid through
PayPal and you ship the item. You hear nothing until 2 weeks later it
arrives back on your doorstep in a battered box and it has much damage
to it. No explainatioin from the buyer and no emails. Would you just
go straight to PayPal and refund him no questions asked? Apparently
so as this is what you asked me to do. I cannot make any claims for
damages since he shipped the item back to me. And apparently
according to Fedex they noted no damage to box prior to him shipping
it back. So where did the damage occur? And then PayPal takes a
month or more to settle the dispute while at the same time dipping
into my personal checking account and grabbing the money until they
get around to making a decision. And you would be fine with that?- Hide quoted text -
- Show quoted text -
It's all just part of doing business. Some percentage of your
transactions will go wrong. Hopefully it is a very small percentage. I
avoid problems like these by cutting my loses and refunding the
buyer's money immediately when receiving a return and going on with my
life. They are going to get a refund one way or the other. Why
antagonize a potential repeat customer?
As far as being "fine" with Paypal's actions. I am aware that Paypal
works this way and I take that in consideration when doing business
with them.
Good Luck
Ozark
.
- References:
- Can PayPal do this?
- From: Cartrivision1
- Re: Can PayPal do this?
- From: Ozark
- Re: Can PayPal do this?
- From: Cartrivision1
- Can PayPal do this?
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