Re: new feedback system coming?
- From: Rick Merrill <rick0.merrill@xxxxxxxxxxxxxxxx>
- Date: Wed, 21 Feb 2007 14:50:25 -0500
Don Lancaster wrote:
Rick Merrill wrote:Mac wrote:
eBay is calling it Feedback 2.0 and they're piloting
it on the UK site. Looks like it uses a
multi-valued system of ratings rather than only
the crispness of p/n/ng was useful in the early stages - otherwise
the feedback might just be lukewarm all the time. I think having
a 5 level system would be a good idea now - shades, that sort of thing.
What we really need is 27 levels of 175 criteria, taking a minimum of six hours to fill out.
Micromanagement is ALWAYS counterproductive.
Feedback ain't broke.
Over the top there!