Re: MacBook Improperly Shipped

With great wailing and gnashing of teeth, rjn screamed:
: Redneck Geekess wrote: >
:
: : A little research on the Apple website might answer
: : his questions as to whether the thing is broke or not....
:
: If the thing is exhibiting known non-defective behavior
: that can be confused for malfunction, then the onus is
: on the seller to have explained that either in the listing
: or in the resulting email volleys.
:
: I once sold a graphics tablet that included a "mouse"
: with an ambidextrous case. The way the case adjusted made
: it look, frankly, broken (I thought so myself when I got
: it originally, but neglected to disclaim in the listing).
:
: The buyer was about to go postal until I explained it.
: This is not the buyer's "fault".

Depends on if the buyer has not ever had a Mac. They're tricky things,
especially to a long-time PC user and/or novice Mac user. It also makes
it easier to communicate with the seller when one has an idea as to what
exactly is wrong with the system (if anything).

--
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Nor was Dothan, Alabama.


My hourly rates:
$25 per hour.
$35 per hour if you want to watch.
$45 per hour if you want to help.
$75 per hour if you tried to fix it and failed.



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