Re: Is my postage charge too high?


"Don Lancaster" <don@xxxxxxxxxx> wrote in message
news:494ru9Fn3tecU1@xxxxxxxxxxxxxxxxx
Tom Canavan wrote:
I recently sold an item to a UK customer who asked for it to be sent by
Special Delivery.

I charged him £5.50 for this. The actual postage cost was £4.25 and the
£1.25 was for the postal packaging, time to prepare and take the item to
the post office etc.

The buyer has contacted me wanting a refund of the £1.25 because he feels
this is excessive, and is telling me he will give me a negative feedback
because I am not willing to do this.

I do not state anywhere on my action that I only charge actual postage
costs and I think that £1.25 is not excessive for the time and effort in
preparing the order.

I'm looking for some advice on how you would deal with this situation.

Thanks,

We have a one million dollar minimum postage fee on all UK shipments.

This works for us.

--

Might be problematic for a UK seller, as the OP seems to be. Yet again,
Don, you have proved yourself to be a trolling fool.


.

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