Re: International Shipping

PeterD wrote: 
On Wed, 7 Dec 2005 22:23:30 +0100, Miernik <miernik@xxxxxxxx> wrote:


Can you be more specific? I am on eBay since a few years, I am from
eastern EU, and I always wanted to understand what are the real reasons
many US sellers have objections shipping international?

I cannot understand how filling out a small 3x4 in. green CN22 sticker
and writing one more line of address can be "too much work"?

Is it really so much work to handwrite, that handwriting about 50 extra
characters (about 10 for the country name and another 40 on the CN22
form) makes is not worth to process such sales? How much does writing
one letter cost you? One dollar? :)))



Try this:

US Shipment:

Click a few times, print the shipping label, stick it on the box, put
box on loading dock for FedEx pickup. Time: maybe 1 minute.

International shipment:

click a few times, print lable, stick on box, go to post office, get
customs label, fill itout, wait in line, have the post office reject
the package because: a) has clear tape, b) has printing on box, c)box
color or style is wrong, or c) just because the postal clerk is
unfriendly. Fix problem, wait in line again, ship box, (finally!),
drive back to shop. Time: perhaps an hour, plus the cost of gas and
vehicle, plus the incredible inconvience of having to deal with the
post office. 

Got it? We don't like shipping international because:

1. It takes a lot more time. 2. We must deliver the package to teh postoffice
3. Packaging requirements are different from domestic shipments.
4. It adds to the cost.
5. Half the customers (especially those in Italy, it seems) don't get
the package--and it's our fault! 


New Mexico partially excepted.


--
Many thanks,

Don Lancaster                          voice phone: (928)428-4073
Synergetics   3860 West First Street   Box 809 Thatcher, AZ 85552
rss: http://www.tinaja.com/whtnu.xml   email: don@xxxxxxxxxx

Please visit my GURU's LAIR web site at http://www.tinaja.com
.

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