Re: I want to return the book
- From: "Dung Ping" <dungping5@xxxxxxxxx>
- Date: 1 Nov 2005 16:24:06 -0800
Evan Platt wrote:
> On 1 Nov 2005 10:51:17 -0800, "Dung Ping" <dungping5@xxxxxxxxx> wrote:
>
> >I bought a book on the ebay with $16 including shipping. Its title is:
> >CIW Foundations Study Guide. I had a Study Guide in my hand, but on
> >another topic. Its quality was good, and in hardcover. But this one I
> >just received is in really poor quality, with totally only 82 pages.
>
> Ok, and this was omitted from the listing? Or you didn't properly
> research the book you bought?
>
> >I purchased the book from Frugal Media. I want to return the book, but
> >cannot find pertinent info. on the ebay site.
>
> You look on the auction you bought the book from.
>
> >This is first I buy on ebay, but is the last time, too. There are
> >definitely frauds over there.
>
> And there are definitely buyers who don't do their homework before
> buying an item.
>
> >If anybody knows about ebay's return policy, please advice.
>
> You didn't buy from eBay. You bought from a seller. Look on the
> auction as to what the sellers return policy is.
Thank all for response. Prior to ordering this book on ebay, I checked
amazon.com. A like-new hardcover one with CD, in exactly the same
title, 'CIW Foundations Study Guide', was $27.00 plus shipping. I saw
the front cover of it on Amazon. This price is still same on amazon
now. Then I came to ebay, and found this title in papercover, only
about $l2.00. I sent an email to the seller, asking whether there was a
CD, but got no answer.
I thought it was OK without CD. I would read it more carefully. It
never came to my mind that this might be an entirely different book
with same title. So I ordered. Now it's turned out this book only has
82 pages. It is just an outline of the topics. It was published by
Computerprep 2 Go. There is no author's name, nor table of contents,
but merely says 'copyright 2001 by ComputerPREP, Inc.' It is more like
an informal manual than a published book.
It is indicated in the information section of the book that there is an
interactive learning CD. But there was no CD in the package. I bought
this book because I just bought from amazon an i-Net+ Study Guide a few
days before. It was in good quality. I was expecting a similar book
for a different topic.
I think this Frugal Media company was not doing honest business.
Experienced buyers are more cautious. but novice buyers should not be
victimized by rampant fraudulence.
Thank all again.
Dung Ping
.
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