Re: insurence


"Klaatu" <prime.minister@xxxxxxxxxxxxxx> wrote in message
news:Had9f.10064$tV6.6007@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> On the webpage that generates the shipping label it asks for the $value of
> the item. They never itemize their charges, so there is no way to know at
> what level the charge goes up.
>
> I never know what my FedEx shipment cost was until the charge pops upon my
> online credit card statement. That is several days after delivery.
>
> One time my customer was in a community with a different city name than
> FedEx's database had as the city, based on the zipcode. FedEx changed the
> city name on the package to what they liked better, and billed me an extra
> $5 for the service. Customer says his version of the city name is right. I
> never knew about it until the $5 charge arrived on my credit card, separate
> from other charges. FedEx made it a separate billing item on my card, so
> it looked like it was a $5 shipment somewhere. If they had added it to the
> charge for the shipment, their action would have stood out as an overpriced
> shipment.
>
> I like FedEx's record of getting my packages to the customers safely. UPS
> adds some crushing at no extra charge. Maybe UPS has some ex-postal
> employees.
>
>


So they do *not* automatically insure for up to $50.00 like UPS does?


.

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