Re: Connection problems

Jeff Liebermann wrote:
ST <stjunkie@xxxxxxxxxxxxxx> hath wroth:

It's a Netgear RangeMax WPN824 v2

Did you update the firmware on this?
<http://kbserver.netgear.com/products/WPN824v2.asp>
Point your browser to the setup page at:
http://192.168.1.1
and check if the firmware version is 2.0.16 (for USA).

Yes


While you're at it, could I trouble you to disclose the operating
system running on your computah?
Windows Vista Home on a new Toshiba laptop.

While you're at it, could I trouble you to disclose the model number
of your Toshiba, along with some clue as to what the other computers
involved are running?

Mine is a P205-S603. Another is a Toshiba A105-S4384. Another is
a high end desktop Windows XP clone.
It probably doesn't make much difference in
solving this problem, but I prefer to work with complete information.
No, I didn't use that. I just used the installation instructions
that came with the router. I used WPA and gave the other users
the password and all is well except for the noted problems.

That sounds about right. I made a bad guess with ICS. At this point,
I don't know much more about your setup (topology) as when I started.
My basic approach is to reverse engineer the problem and try to
determine what I would do with your hardware to create the problems
mentioned. That's kinda hard to do without numbers. Try hard to
understand that the more numbers you supply, the better answers you'll
get.

It would be interesting to know what IP addresses are being used by
each computer. If you're running XP, please run:
start -> run -> cmd <enter>
IPCONFIG
and list the IP address and Gateway address for your computer and at
least one of the others. That will tell for sure if you're
accidentally running ICS.

Don't know if this is all you need.

IPv4 Address 192.168.1.4(Preferred)
Default Gateway 192.168.1.1.

That looks correct for your unspecified model Toshiba laptop. However,
in order to determine why the other computers require that your laptop
is connected first, I'll need to know their IP addresses and Gateway
IP's. As before, more numbers please.

Ipconfig doesn't show any additional numbers, but when I log on
to the netgear page it shows other IPs as 192.168.1.2 and 192.168.1.3

Your unspecified model broadband modem

Network Adapter Properties
Network Adapter Atheros AR5007EG Wireless Network Adapter

That's your wireless adapter chip number inside your unspecified model
Toshiba laptop. Good chipset, incidentally. However, what I wanted
to know is the maker and model number of the box that sits between
your WPN824v4 router, and whatever you use for broadband (cable, DSL,
satellite, ISDN, etc).

Actually, there is no other box. I have a cable that runs from my
satellite antenna to a little powered plug-in connector that then plugs into my Netgear router.

AtomTime Pro v 3.1d

OK. That's not spyware or a problem:
<http://www.atomtime.com> $12

Is it only running this program that allows the others to connect, or
can you run any internet program to initiate a connection?

I can run the clock update program or sometimes an antivirus update,
or on occasion a lotto program update. The clock program connects
9.9 times out of ten-the others are 50-50. The main thing is that
my browsers will not connect when I first boot up, but once the other
programs connect all is well.

Try
instead something simple like:
start -> run -> cmd <enter>
ping www.google.com
to initiate a connection to the internet. If it's an idle timer, as I
suspect, any program that access the internet will work.

That is successful now. I'll have to try it when I shut down and boot up again.

5. Verify that your modem, router, and Windoze have the very latest
version firmware and updates.
They do.

Assumption, the mother of all screwups. If I had a dollar for every
time someone claimed their system was up to date, I would be very
wealthy. The most likely culprit is out of date firmware in the
Netgear WPN824v2. If you decide to update the firmware, you might
want to reset the router to defaults to insure that there was no
garbage left from a previous installation. I've also troubleshot a
few of these where someone returned a router to the dealer, and the
new owner didn't bother to reset to defaults, thus inheriting a
misconfigured router.

I have the most current firmware. I didn't reset the router however.

Also, dive into the status page on the Netgear WPN824v2 and see what
it says for the WAN (internet) IP address. If it's a routeable IP
address, you're fine. If it's something like 192.168.xxx.xxx, then
your unspecified broadband modem is also doing NAT and may be causing
a problem.

Sorry, not sure exactly what I need to look for.

I found this: IP Address 192.168.1.1 listed under LAN Port

Under Internet Port I found an actual IP address.

Incidentally, this shoulds like a brand new Vista install.

Well, I got the computer at Christmas and Vista came installed.
Go to the
Windoze Update page and install the optional updates. There are lots
of those that MS considers optional, but which I consider important.

I've done that, including the optional ones as well as doing the upgrades from Toshiba's web site.

Thanks again for your time.

ST


.

Relevant Pages

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