Re: Wireless Adapter trouble on compaq F572

ukrduane wrote:
Built in Wireless Adapter doesn’t work.

I have an HP Compaq Presario F500 Series computer. (F572US). I bought
the computer in Aug. of 2007. The Wireless adapter has a light on the
front that always was blue before when it worked, but now is just orange
all the time for the past several weeks. Others have had this same
problem. I wrote to HP tech support and they gave me advice to upgrade
the BIOS to the newest version, update the wireless adapter drivers and
reseat the adapter in the slot it fits inside the computer. I did all 3
of those steps but to no avail.

HP Wireless Assistant program doesn’t open – if it did it’d help with
troubleshooting and figuring out what to do.

WLAN doesn’t show up in Device Manager under the Networking section.

What should I try now???

Get it replaced under warranty - and be sure to mention that HP's helpdesk told you to reseat the card, in case anyone asks why the case was opened.
.

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