Problem with a cable modem


Cable company replaced our modem with a AMBIT Model U10C018

We have two Buffalo WHR-HP-G54 (Standard OEM software) and a Linksys
WRT54GV5 (Standard OEM Software)

All were individually working( one on line the rest spares) with the
previous cable modem (Motorola S5100). None work with the current modem.

We have all the usual idiot lights working but no communication. buffalo
software indicates that it sees the AMBIT modem but is unable to talk to the
AMBIT modem.

Cable support has no clue (they tried but have limited data on the AMBIT)
Ambit support will not talk to the end user.

Cable company says the soonest I can get a replacement modem is sometime
next week.

BTW both Buffalo units and the Linksys work at other locations but different
cable modems.

We have web access but only with the CAT5 connected to the cable modem one
box at a time so we're not dead with regards to internet access but having
to wait in line is a bit of a problem. (Not unlike bath room access when
the grand daughters & friends are visiting.)

The issue is not critical but I would like to know what the problem and
potential solution might be.



.

Relevant Pages

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