Re: Netgear WiFi Equipment & WPA/WPA2



Hi!

Reminder: Windoze 2000 is NOT the same as XP Pro.

I didn't say it was. I said the problem persists across both versions
of Windows when using Netgear's config utility. As far as I know,
Windows 2000 is absolutely and completely unaware of wireless hardware
and networks. The adapter vendor has to provide all the supporting
software.

I wanted to rule the trouble out across multiple versions of Windows.
And I did so. The adapter failed to work using Netgear tools under XP
the same as it did 2000. It also failed on a computer running Win98SE.

Great thinking.

I thought it was, so thank you. :-) Why register a product that I may
well have no intention of keeping? I think there's only one real
reason they want to have that information. Maybe I'm wrong, but so be
it.

Netgear's site says that a person has two options to get support...the
first is to register and the second is to simply file a support ticket
with your e-mail address and phone number...no registration required.

I even got a reply back from them, but it said I needed to "log in" to
their site to see what had been said. Part of the required criteria to
login was my e-mail address. Okay, fine, that works. But what's my
password? Asking their site to send me the password did result in
another e-mail from them, with something that was purported to be "my"
password.

Tried it soon afterward and the site silently rejected any of my
attempts to log in. It didn't give any error and just kept tossing me
back to the login credentials entry page.

Now later today the web site worked fine and I was able to see the
reply from Netgear tech support. Unfortunately, it was not at all
helpful.

Since the encryption in the WPN111 is in hardware,
not in the driver, the problem could be defective
hardware. My guess is that you've successfully
isolated the problem down to a hardware issue
with the WPN111.

I just don't know. I had one of their PC Cards that did the same exact
thing. I gave up on it too. Maybe they use the same or similar
chips...?

I give up. I took both NetGear adapters back (one not even opened yet)
to Circuit City and traded them for D-Link USB adapters. Hopefully the
D-Link adapters will be able to cope with the signal as well as the
Netgear one did.

Well, let's see what the ending score is...a Netgear WGR614v6 that I
bought a long time ago has never really been "right" (random radio
drop-outs, never sets its internal clock via NTP and upgrading
firmware didn't help when they said it might), a Netgear Cardbus card
rejected every attempt I made to use WPA/WPA2 encryption and now this
USB device does the same exact thing. Oh, and their website won't tell
you that waiting for your username and password to become active is a
good idea.

I used to have a lot of respect for Bay Networks/Netgear equipment. I
have a lot of their wired (and early wireless) products that continue
to serve well. Unfortunately, I think that I will give up on their
products for now.

William

.



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