Re: Wireless router losing Internet connection (DHCP problem)
- From: Ralph Schaffner <neotinker@xxxxxxxxxxxxxxxxxxx>
- Date: Tue, 02 May 2006 10:32:02 -0400
I have the the exact same router (HWR54G rev.M) and am having the same
problem with DHCP lease renewal. I'm curious to hear if the new firmware
has fixed the problem and where/who did you get the new firmware from. I
contacted hawking tech support to notify them of my problem and to ask if a
newer firmware was available and was told there is no such firmware
(version 1.1 release 22).
I either need to fix this router or send it back and get something else.
Having a router that needs to be reset every hour is pretty annoying. I've
gone back to using my old wired router until I get this worked out.
Thanks in advance,
Ralph Schaffner
neotinker@spam comcast spam.net
John Navas wrote:
NOTE: For those following this in detail, this is the >> Rev M << version
of the Hawking HWR54G wireless router.
In <TMA3g.2270$xX5.616@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> on Wed, 26 Apr
2006 02:19:31 GMT, John Navas <spamfilter0@xxxxxxxxxxxxxx> wrote:
UPDATE: The emailed firmware is Version 1.1 Release 22, as compared to
Version 1.0 Release 11 on the website, and is clearly a major revision.
For
example, the Web interface is totally different, and much snappier. I'm
cautiously optimistic -- the router obtained a Comcast DHCP lease without
difficulty, and manual Release-Renew works, but I won't know for 4 days if
automatic lease renewal also works.
In <Rex3g.1753$xX5.720@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> on Tue, 25 Apr
2006 22:18:25 GMT, John Navas <spamfilter0@xxxxxxxxxxxxxx> wrote:
SHOCK AND AWE: Hawking responded to my support email request in a matter
of
hours with new firmware for the router. I'll update this thread when
I've had a chance to test it.
In <C5q3g.41653$az4.8059@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> on Tue, 25
Apr 2006 14:10:42 GMT, John Navas <spamfilter0@xxxxxxxxxxxxxx> wrote:
DEAD END: Hawking support was a dead end -- there was nothing related
to the problem in the scripted answers that had been provided to the
telephone support person (who had poor English and was probably located
in India).
In <1145843781.780883.206250@xxxxxxxxxxxxxxxxxxxxxxxxxxxx> on 23 Apr
2006 18:56:21 -0700, JNspam1@xxxxxxxxx wrote:
SPOKE TOO SOON: That "fix" gets the Internet connection working, but
*doesn't* solve the ongoing problem of DHCP lease renewal, which occurs
again when the DHCP lease runs out again -- the wireless router is
unable to renew its DHCP lease, and I have to manually apply the "fix"
again to get it working (twice since first applying the "fix"). Ideas
anyone?
John Navas wrote:
PROBLEM: Loss of Internet connection.
BACKGROUND:
Installed a wireless router (Hawking HWR54G) on Comcast Cable
Internet service
that was being used for a single PC. When the wireless router failed
to get a DHCP lease, I cloned the MAC address of the single PC, which
seemed to solve
the DHCP problem. I did this because I had seen advice on the
Internet that Comcast was registering the MAC address in a
semi-permanent database.
However, when the DHCP lease ran out the wireless router was unable
to renew it, resulting in loss of Internet connectivity (as seen from
both wired and
wireless client computers). I reconnected the original PC to the
cable modem in order to renew the DHCP lease, then reconnected the
wireless router, but the problem recurred when the DHCP lease again
ran out.
THE FIX:
Comcast Support advised me that the MAC address *isn't* registered in
a
semi-permanent database -- it's only retained as part of the DHCP
lease. So instead of cloning the MAC address for the old DHCP lease,
I should have
instead obtained a new DHCP lease for the router. Here's how to do
that:
1. Make sure the wireless router is configured correctly for DHCP on
a cable modem, with the default (not cloned) MAC address (restored if
necessary).
2. (Not suggested by Comcast, but it can't hurt.) Disconnect the
wireless router from the cable modem and hook the original PC back up
to the cable
modem. Wait until it is connected to the Internet. Then open a CMD
window (Start -> Run -> CMD) and run "IPCONFIG /RELEASE" (to release
any existing
DHCP leases). When that completes, close the CMD window, and
reconnect the wireless router to the cable modem.
3. Unplug the power on both the cable modem and the wireless router.
Wait 30 seconds or more.
4. Plug in power to the cable modem, and wait at least 30 seconds
for it to power up and go online (lights resuming their normal
flashing pattern).
5. Plug in power to the wireless router, and wait at least 30
seconds for it to power up and obtain a DHCP lease.
6. Log in to the wireless router with an Internet browser (e.g.,
Internet Explorer) and verify that a DHCP lease was successfully
obtained.
RESULT:
The first DHCP lease obtained by the wireless router after this
procedure was
for only one hour. At the end of that lease the wireless router
successfully
renewed it, this time for a period of four days. No further DHCP
problems have occurred.
--
Best regards, SEE THE FAQ FOR ALT.INTERNET.WIRELESS AT
John Navas
<http://en.wikibooks.org/wiki/FAQ_for_alt.internet.wireless>
.
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