Re: Netgear WGT634U Can't Acquire IP Address from CM



On Sat, 17 Dec 2005 09:17:08 -0800, Jeff Liebermann
<jeffl@xxxxxxxxxxxxxxxxxxxxxx> wrote:

>On Sat, 17 Dec 2005 05:19:40 GMT, Karen McDonald
><karen121@xxxxxxxxxxx> wrote:
>
>>Following a recent Windows XP Pro update my Netgear WGT634U Wireless
>>Storage Router will not acquire an IP address from my cable modem.
>>I've tried all the fixes suggested in the manual and on Netgear's site
>>(resetting/switching off, then on again etc.) but now I cannot access
>>the router at all - either via cable or wireless. Anything else I
>>should try?
>>
>>How can you get into the router if it won't pick up an IP address from
>>the modem?
>
>You can set a static (fixed) IP address on your XP Pro machine and
>avoid using the DHCP server. I recently had a mess where there were
>three DHCP servers running on a network. My job was to find the other
>two and strangle the perpetrators. I couldn't get on the LAN to find
>these without setting a static IP address on my laptop.
>
>There's something wrong with your description. The WGT634U has two
>sides, the WAN (wide area network also known as the internet) and the
>LAN (local area network). To connect to the internet via the cable
>modem, the WGT634U DHCP client gets an IP address from the cable ISP.
>You need that to surf the web, but NOT to talk to the WGT634U for
>configuration. Failure at the WAN side has no effect on the LAN side
>of the WGT634U. If working normally, you could unplug the cable modem
>and still be able to configure the WGT634.
>
>On the LAN side, the WGT634U acts as a DHCP server (not client) which
>assigns IP addresses to your XP Pro client machine. You need that to
>talk to the WGT634. I think that's what you mean is failing. You can
>check if it's working by running:
> Start -> Run -> cmd <enter>
> IPCONFIG
>If the IP address of your XP Pro machine is 192.168.0.xxx, then it's
>working. Just point your web browser to the IP address of the
>"gateway" and you should see the Netgear setup screen. If it says
>169.254.xxx.xxx, then the DHCP server didn't deliver an IP address to
>your XP Pro client and something is amis. If it says 0.0.0.0, wait
>about 30 seconds and try again. It's busy.
>
>You might wanna try just plugging the XP Pro box directly into the
>WGT634U with a CAT5 cable and see if it works. That will temporarily
>eliminate the wireless from the puzzle. If that works, then there's
>something wrong with the wireless configuration. The traditional
>problem is a mismatched WEP or WPA key. Try it with encryption turned
>off.

Thanks Jeff. I just found your post. The problem has been fixed with a
new firmware upgrade. Musta been summat to do with a recent WINXP or
ZONEALARM upgrade that did for it last week. However...

What a bother upgrading the firmware. After an hour on the phone to
India, Netgear guy finally speaks to someone in charge who tells him
that the WGT634U router firmware MUST be upgraded sequentially. In
other words you can't go from, say, 1.4.1.5 STRAIGHT TO 1.4.1.10. You
have to do all the ones in between the two extremes. As it was I got
away with FIRST upgrading to the one immediately BEFORE the latest one
and it all worked OK.

Much obliged for your input, which I have filed away for future
reference.

K
.



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