Re: Verizon FIOS a new failure....
On Aug 11, 9:19�am, Boden <Bo...@xxxxxxxxxxxxx> wrote:
On Aug 10, 2:41 pm, "hall...@xxxxxxx" <hall...@xxxxxxx> wrote:
Well we havent had verizon fios for 2 years, for voice and DSL, I
havent taken FIOS tv.
First a noisey router in their central office created bad noise on
some incoming calls, only took 6 weeks to get their network division
to finally fix it, after calling every day for a month and some heated
arguments with CSRs who claimed all was fine, must be my inside wiring
after verizon techs on site here reproduced the problem and noted in
the account it was NOT my inside wiring.
Today a new problem, whats that alarm tone? beeps very few minutes,
kinda like a smoke alarm:(
turns out to be the DSL box in the basement, has red battery failure
called verizon obviously rebooting my computer, and all the rest the
automated system tries to make me try isnt going to fix this one.
entered my phone number like 4 times, finally got a rep who is sending
out a new battery if they arent on strike tomorrow:(
but he wonders if there was a power surge? sounded like he expects the
battery isnt going to fix it, and frankly i am too busy to wait around
for a tech. although all my experiences with them have proved to be
nice. the office people have a sucky attitude.
I asked how to turn off the alarm, sadly the only way to do that is
power everything off, shutting off my phone entirely:(
geez why didnt they put a alarm silence button somewhere? the noise is
and if they go on strike it will be there forever..........
next stop see if I can get the battery pack apart, and replace the
cells, its really annoying:(
My old DSL worked fine sorry I EVER heard of FIOS, keep your copper
its more reliable
typical rep had no idea of what he is doing, theres a alarm silence
button. If they go on strike I will go try and buy a battery, it looks
like a typical UPS battery
But... according to our government and regulatory agencies, BIGGER IS
Bigger IS better. Their PACs write bigger checks.- Hide quoted text -
- Show quoted text -
the ONTs power supply has the intergral built in UPS and I was told
dont daisy chain with another UPS.
its wednesday so far the replacement battery hasnt arrived. the alarm
silence button must reset about each 24 hours.
If no battery shows today a supervisor will get a earful of
Verizons CSR FIOS support sucks.
they kinda MAKE you convert to all fibre and its a one way conversion:
10 buck discount for all phones fibre and now a additional 10 buck
penalty if you dont convert.
so FIOS anything without phone is a extra 20 bucks a month. thats hat
friends said when they moved, so they got cable since they wanted to
keep a cpper phone line
- Prev by Date: Re: Laying laminate floor throughout house -- multiple starting points?
- Next by Date: Re: Cutting a tree lying in a stream
- Previous by thread: Re: Verizon FIOS a new failure....
- Next by thread: Re: Verizon FIOS a new failure....