Re: Verizon FIOS a new failure....
badgolferman posted for all of us...
The biggest
drawback to FiOS is the juggernaut of Verizon's culture and antiquated
internal systems that make efficiency a dirty word
Having experienced Verizons "customer service" as a user in a commercial
setting and as having talked to other Verizon employees I must agree with this.
They are bringing their culture of incompetence from copper to fiber. I look at
it as cable = phone = incompetence. If they were not challenged by the cable
co's to provide services they would still be beating the copper wagon to death.
Cable had a better copper solution and they were using fiber for other purposes
so they switched gears. Personally I may switch to Fios for access/TV but I
will be the last copper customer on my local switch. I suspect that will be
long after I'm dead because there are older people that still have the old
black rotary phones.
--
Tekkie - I approve this advertisement/statement/utterance.
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Relevant Pages
- Re: OT, I guess. What happens with FIOS
... want to pay less for something if it is just as good. ... of which I don't understand) into FIOS for phone if that means that I ... won't be able to go back to copper phone. ... phone/data/TV service arrived into their apartment or house. ...
(alt.home.repair) - Re: Verizon Fiber Optics
... Ah, but the key "point of no return" is that the EXTERNAL copper is removed, and WILL NOT be replaced, no matter what - as happened with the lady requiring reliable communications for a medical condition mentioned on the dslreports thread I mentioned early in this thread. ... She was SoL when she found out she could not make a help call if she had a medical emergency during a long power outage, and then wanted to undo the FIOS deal. ... Or to stay on a topic appropriate to the VZW group get a cellphone that uses a carrier that has batteries, generators and all sorts of redundant stuff in their system. ... The double "bonus" for Verizon would be eliminating that maintenance cost, and gaining revenue from all the FIOS installations that would be replacing the copper - and, I suppose, a 3rd bonus of no regulation ... ...
(alt.cellular.verizon) - Re: OT, I guess. What happens with FIOS
... fiber optic and copper cabling. ... Doesn't it cost a lot more on Fios than what I have now? ... enough people will want it that the phone company will do ...
(alt.home.repair) - Re: Verizon Fiber Optics
... Verizon would also very much like to remove the copper because it is ... That sounds like every FiOS install I have seen. ... DSL over copper is a quite adequate backup for my primary internet connection over cable, and DOES stay up through moderate-duration power outages in which FIOS would not. ... The double "bonus" for Verizon would be eliminating that maintenance cost, and gaining revenue from all the FIOS installations that would be replacing the copper - and, I suppose, a 3rd bonus of no regulation ... ...
(alt.cellular.verizon) - Re: Verizon Fiber Optics
... someone is going to die as a result of FIOS phones not being ... If phone service is that critical, it's wise to have a cell phone ... watched the installation, I can tell you that the copper ... The copper lines are ...
(alt.cellular.verizon) |
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