Re: Telephone Ringing Problem

On 3 Aug, 19:15, terry <tsanf...@xxxxxxxxxxxxxxx> wrote:
On Aug 3, 7:38 am, paddytt <tre...@xxxxxxxxxxx> wrote:

Hi

When our telephone rings, it doesn't RING RING any more - it just
RINNNNNNNNNNNNNNNNGS....  one constant long ring-tone, which is really
very annoying.  But everything else appears to work fine.

We have two phones. and 4 BT type sockets, and either phone does the
same in any of the four sockets.

We are with TalkTalk for line rental and calls and broadband.  Their
customer service is rubbish but their telephone & b/band service has
been very good....

We have a little junction box in an upstairs cupboard, where the main
line in is split into the four extensions.  Inside the box, four
coloured wires (Blue/white, White/orange, Orange/white and White/Blue,
with the spare green and brown wires terminating at the junction box -
that's all from memory but I can check if necessary) are connected to
their respective wires in the extension cables.

Can anyone help?

many thanks!

TT

Sounds; since you mention a 'Ring' pause 'Ring' signal as though you
are in the UK or Europe somewhere????
Most standard ringing, in North America, for example, is a two second
ring, followed by a four second pause, then another 2 sec. ring etc.
Each complete cycle taking six seconds. Whereas yours has a 'Ring-
ring' during the two second portion of a similar six second cycle.
Just for the record; the colours you mention sound like two 'pairs' of
wires; using a standard telcomm. industry colour code.
Pair 1. Blue with white mate.
Pair 2. Orange with white mate.
Pair 3. Green ... etc.
Pair 4. Brown ......
Pair 5. Slate (sort of purple colour) ....
Then these can be repeated with mate wires of a different colour etc.
to make hundred of combinations, as used in large cables.
So if you have one service into the house it is 'likely' to be on the
first or Blue/White pair of wires.
Strange symptom! Has the supplier changed their ringing software or
something?
Your phones are they standard wire line phones or are they
electrically powered cordless ones?

Hi

Yes, sorry forgot to mention we're in the UK. We have two phones
connected, one wired and one cordless - same on both. Never heard
this type of ring in the UK before - and it won't be the supplier
because we're rural and the national supplier, BT, sub their lines to
the smaller players, so they're all using the same local exchange.

Anyone got any ideas?

thanks

TT
.

Relevant Pages

  • Re: Ancillary vs Master Sockets
    ... a master socket at the end of each cable run? ... ring capacitor in them and too many in parallel may cause ring ... But why not just use two wires as nearly all modern phones work ...
    (uk.telecom)
  • Re: Telephone Ringing Problem
    ... When our telephone rings, it doesn't RING RING any more - it just ... We have two phones. ... with the spare green and brown wires terminating at the ...
    (alt.home.repair)
  • Re: BT Talk
    ... I think you will find that it is because the original filter didn't have the 'ring capacitor' in it that separates the 25Hz ringing that comes down the line and connects it to the 'bell' in your phone. ... US phones keep the 25Hz on the internal wiring on just 2 wires which go in a simple parallel connection to all sockets. ... The original GPO wiring required extra wires in both the cabling and the lead to the phone so that all the bells were in series and lifting any receiver disconnected the lopp with the bells in. ...
    (uk.telecom.broadband)
  • Re: Telephone Ringing Problem
    ... When our telephone rings, it doesn't RING RING any more - it just ... We have two phones. ... their respective wires in the extension cables. ...
    (alt.home.repair)
  • Re: Telephone Ringing Problem
    ... When our telephone rings, it doesn't RING RING any more - it just ... We have two phones. ... their respective wires in the extension cables. ...
    (alt.home.repair)
Loading