Iron In Water

Hello,

My sister bought a new home recently. Her well was tested before it
was closed. It was found to have a Ph of 6.6, Hardness of 110ppm, Iron
level of 0.88ppm. I do not remember the rest of the numbers. But the
water comes out with a brownish color and cloudy. It stains the tub
and toilet. Even replaced the hose to the rinser on the sink because
it was clogged.

The problem is that they have a water softening system. It's either
not working or it's not effective. The salt level never goes down,
according to them they haven't added salt yet since they moved in
because the level never dropped. I'm not sure how the system pulls
salt from the salt tank. But it's never wet inside. The main tank for
it is clearly running, it gets condensation on it from water running
through it. They don't know if it was maintained well or not. But
we're trying to figure out if it's even working right. If it needs to
be replaced, or was never the right thing that the past owners
installed in the first place. What could be wrong, what could they do
to get rid of the rust color? Any help would be appreciated. I can
try and supply any additional info if necessary.

Thanks,
Bill V.

.

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