Re: Randall schematics wanted


You have to look at it as the purchase of a component.

What do you charge if you give a copy of a schematic to a friend
technician? Although you probably paid for it in the past or received it
for free. Probably nothing. Worst case the copying cost and stamp, if
it's not an electronic file...

Esp if it's an old model that even the company has no or wants no
connection. I repair GMT amps now and then, but GK has no info on
these items, and wants nothing to do with them. There are places
you can buy said schematics, and if ya want them bad enough, they
become like any part needed to fix the amp. Like Rich K said, you
can also pencil trace the design and fix maybe 80% of problems, if
you can't, then maybe you should find another line of work. I'm
not knocking the person who asked, but the biz in general. I stopped
giving away free schematics to alot of folks, because what they asked
for was available online, or by request to the company, and there was
seldom a 'thank you' or a return favor. The pro repair guys know how
to interact, and work together. AGAIN, I'm not knocking the poster.

But some unknown guy contacts me asking for a Peavey schematic is too
green to understand that the company will send you it when you ask.

Like many here, we got our info from the school of hard work, contacting
the companies, dealing with it way before there even was an 'Internet'.

Today, so much info is available, that it looks like some are just lazy.

Some companies make their living in copying service manuals, schematics,
user manuals and offer them for sale.

Thank God for them, because so much has been lost over the years.

I have no problem paying for something I don't have in my 16+ gig
collection of amp info if I need it. Like the race car drivers
say..speed cost money..how fast do you want to go..?

Is this not similar as charging the end user for a service manual?
Except that these companies do it again and again and again.

'end user' is one thing. Repair guy is another. Peavey will send
you any paper you need once you give a serial number. I've seen
their records BUILDING..every PV item ever made has all the paper
available. And they are very free with it. Other companies should
follow suit. PV has the best tech support in the biz, and bends
over backwards to fix the CONSUMER's product. And help tech's too.

Schematics (equipment no longer in production) should be made public.

Why? Sure, they should support them, but why public? THEY designed
it, they built it, they sold it, and (with luck) supported it over
the life of the product. Besides, with the Net and even Darr's and
the other books, it's out there. It's not like you can't find at
least 90% of what's out there 'out of production' if you look hard.

They are used to help people get their stuff back in working order.

The good companies still do.

Of course, we as technicians, charge for the components used and the
work that has to be done.

I once had a customer complain that I charged chump change, worked
to get it back to them in 8 hours for a gig, and told me I should
not charge them the $40 total bill, but "..do it for rock n roll.."

After I stopped laughing at him, he paid the bill..after I added
the standard "AHMT" of 10%. (*** Musician Tax). Later in life,
we both laughed about it, and he told me it was a wake up call for him.

There has been many postings on this subject and the camps are still
divided.

Learn, or be sold to..

If I have to pay for components that are needed to finish a repair, the
customer has to pay for it.

Have you car repaired, and ask the shop to not charge you for parts...

If I get it for free, the customer gets it for free to.
Labor is charged separate from parts. That stays the same.

I wouldn't charge for a schematic if I have it on file, but if they need
a resistor or cap etc, that I have in stock, maybe got for free, they DO
pay the normal price for it. It's only fair. Smart customers understand.

I worked once in a Telecom multinational.
I produced the installation mauals, repair manuals and test forms.
The client had to pay each time for all the work involved.
Even if it only had to be copied...
That's the way they work.

Price of doing business. All the smart boys, they know why.

JJTj







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Nature's way is to take away from
those who have too much and give
it to those that have too little.

Man's way, on the contrary, is to
take away from those who have too
little to give more to those who
already have too much..

Lao Tsu, circa 490BC
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