Re: HELP@from anyone who can.

Thank you Hunt,
After spending two whole days, on this....
I ultimately did a complete uninstall of Creative Suite and reinstalled
it. It "kind of" solved it. By that I mean that now when I open
Photoshop it gets hung up on some missing files, however its no longer
the same _ISource22.dll one, (more later on that). I'll hit "OK" and it
continues to load. The total time it takes to load Photoshop is about
5-6 minutes, sometimes more, but at least I'm able to work.

I did a lot more digging around about that elusive _ISource22.dll
file....I hadn't loaded Altasoft...didn't know anything about it,
however, I did learn that particular file is also part of Photo Pos
Pro, a shareware program I had on my computer for a very short time...I
downloaded it again, just to get that file in case I had trouble again)

So here I've got this brand new computer with all the bells and
whistles and its slow as molasses.
I do thank you very much for your help in getting me up and running
again....at least for the time being; I have no idea how long this will
last, but at least I think I can finish my work this weekend....thanks
again.
Nancy
Hunt wrote:
In article <44dc6f6f$0$2956$ed2619ec@xxxxxxxxxxxxxxxxxxxxxxxxxx>,
harrylimey@xxxxxxxxx says...


"nancyc" <nancycordaro@xxxxxxxxx> wrote in message
news:1155284743.514561.28000@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have a deadline to meet and Photoshop I can't get to work. It has
been opening slowly (I've been getting a message re: missing
_ISource22.dll file). It only stalls for a few seconds, then opens.
However two days ago everything froze up completely, I've done complete
maintenance, registry mechanic, adware, virus scans, defragged, etc.
I've uninstalled and reinstalled Photoshop (4 times) but no resolution.
Just now I uninstalled my version, and downloaded the free trial
version but it still happens. All my other Creative Suite applications
are working fine.

I hope someone has a magic answer so I can get my project done (and
hopefully keep my freelance job.)

There are a couple of Google references - is it possible the dll file is
from
Atalasoft's ImgX
Try this search -
http://www.google.co.uk/search?hl=en&q=%22_ISource22.dll%22+error&btnG=
Search&me
ta=

It appears from the fine Google work that Harry did, that you might be running
Atlasoft on your machine. Are you aware of this? Have you tried an uninstall
of that software?

If PS is instructed to call certain plug-ins, and they are corrupt, or missing
files, PS will not start. Do you get a Splashscreen, when you attempt to
launch PS? If so, there is a small line of text (I always wondered what 1pt
type was for, when I was in design school - now I know <G>) that updates, as
various aspects of PS are loaded. Often one can monitor what is being loaded,
when the crash/no load occurs. If you get the Splashscreen, watch that line of
text and make notes about what PS is doing, especially just before you loose
the Splashscreen.

I've done a system search on all of my PS equipped computers and do not have a
ISource22.dll file on any of them. This is obviously NOT a PS .dll, and must
come from some other source.

A totally clean install (after doing an uninstall, then a removal of all
folders in PS (after a backup, of course), should get PS up. Now, you may have
to look at the Registry to see where/when the ISource22.dll file is called. If
you have to hack the Registry, make sure that you back it up to the nth
degree.

Hunt

.

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