Re: Keylogger warning
- From: C J Campbell <christophercampbellremovethis@xxxxxxxxxxx>
- Date: Mon, 24 Aug 2009 12:58:52 -0700
On 2009-08-24 10:09:49 -0700, Steve Kaye <nospam@xxxxxxxxxxxxxxxxxxx> said:
DarkRose wrote:Let this be a lesson to all:
About 2 months ago our GuildMaster got keylogged and lost control of
his account, his toons and out Guild Bank all got cleaned out. After
it was all straightened out by Blizzard, we (the guild) all
recommended he do a full format of his HDD and re-install everything.
He did not. He said his virus scanner caught and removed the
keylogger.
Saturday morning (Aug. 22) at 10:20 am EST, he lost his account
again... He and his g/f are on vacation atm, and are attempting to do
what they can via phone with no computer access (not sure where they
are vacationing).
Let the lesson be learned... After being hacked/keylogged, ALWAYS
reformat and start from scratch, it's the only way...
You're assuming it was the same keylogger and it's not that he's just downloaded another.
Either way, sounds like you need a new guildmaster and the old one shouldn't be given bank access. :)
steve.kaye
Actually, it appears he is assuming that it was a keylogger. I have yet to see evidence of anyone actually using a keylogger to access WoW accounts. Near as I can tell, in every case that I know of the account was either phished or somebody broke into the victim's email. Either way, reformatting the hard drive would do no good, because the problem is not there.
--
Waddling Eagle
World Famous Flight Instructor
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