Re: Disconnect and PC freezes

FWIW,

I reinstalled Windows from scratch and all the WOW errors disappeared. Same
hardware as before

I cannot make any conclusions on what was causing these errors. I still
suspect the Audigy soundcard. Even though I removed it before installation
and removed all the drivers, I cannot help but feel some drivers were left
behind that I missed.

I know that reinstalling Windows and all the hardware one step at a time --
with the exception of the Audigy--has resulted in an optimally running
system. I stopped after reinstalling the videocard as I just did not care to
install the soundcard and then have to start from scratch again.

Had I more time, I might have done it just to satisfy my curiousity, but for
now, I am content to simply have the game work



"Dr. Richard Cranium" <dracman@xxxxxxxxxxxxxx> wrote in message
news:47178a20$0$4528$a8266bb1@xxxxxxxxxxxxxxxxxxxxx
My thinking about the WoW crash on "exit" and dump to bliz error window on
"log out" was that the new sound capabilities in this version of WoW is
hooking into my Windows installation for my sound and video and all the
graphics and software that might use the sound drivers.

So I just went down the list of likely culprits:
iTunes uses my sound and video (wdm)
Java certainly uses my sound and graphics
Windows media player a huge suspect with its own way and habit of taking
over the sound and graphics.
I just went ahead and re installed the direct X from the microsoft web site.
Didn't bother with dxDiag. Maybe Microsoft changed something minor or just
enough and didn't tell anyone.
Java.com has a habit of fixing some java and then breaking other java
applets as each new java build is released. So I consider java.com a moving
target for fixing/destroying java applets. (sound/ graphics applets).
Since WoW worked okay on my x1600 game PC - I just copied that x1600 java
over to my x800 'cause it worked with WoW.

In WoW i have the voice capabilities enabled even though I do not have a
microphone yet. I can see the little speaker turn vis when i mouse over the
middle lower part of the screen just above the button bar. I have a little
speaker up on the mini map (upper right).

In the sound settings menu I have (very important) low amount of channels
selected on the slider bar. This is an amazing bar, if I slide the pointer
up to a high amount of channels the game locks right up ! whoa. ymmv find a
spot with the slider that sounds great and keeps your PC from locking up
type of thing.
I don't think you need to re-image your hdd.
I would attempt to reinstall every piece of graphics, video, sound software.
I don't think corruption is the problem with WoW hooking out into your PC
sound. Rather some driver you have takes exception to how WoW hooks into it
to play your sound. So that is why I listed the fringe software I upgraded
re installed. And you know something worked.

I looked at the Windows speech applet in the control panel and made sure
that microphone and voice was okay.

Hope this helps,

** no fate **

dracman



"gerry" <gerryf@xxxxxxxxxxx> wrote in message
news:FqudnZXdnZfwoYranZ2dnUVZ_g6dnZ2d@xxxxxxxxxxxxxxxxx
I was actually leaning toward the sound card, too

But, I actually did pull out the Audigy card and run with the latest sound
card drivers as noted in my original post, though I was in error in my
original post...the onboard sound is not realtek, but an ADI Soundmax
sound
chipset

I had read somewhere that the Audigy was an issue so I was curious if it
would have an impact. I removed the Audigy card from the machine and used
DriverCleaner Pro to remove all vestiges of the Audigy driver and then ran
with the updated ADI soundmax drivers

Problem persisted

I also reinserted the Audigy installed the latest drivers and disabled
onboard sound

Problem persisted

I am curious about your reason for copying java over rather than
reinstalling.Not sure if it is overkill or not, but I did not know WOW
used
Java.

I did check directX with dxdiag, but I have never been terrible confident
in
that as a reliable tester.

I am encouraged at the similarity of our issues, though.

I think I will image the drive and then reinstall windows from scratch and
see if we have any luck that way. At one point, this machine had been
riddled with trojans/malware. I have cleaned it out quite well and nothing
remains of those malware infestations, but there is always the possibility
of an underlying Windows corruption--I just wish it would manifest itself
in
something other than WoW, because otherwise the PC runs perfectly now.






"Dr. Richard Cranium" <dracman@xxxxxxxxxxxxxx> wrote in message
news:4716c265$0$4586$a8266bb1@xxxxxxxxxxxxxxxxxxxxx

"gerry" <gerryf@xxxxxxxxxxx> wrote in message
news:uqydnagHGqitIovanZ2dnUVZ_qSonZ2d@xxxxxxxxxxxxxxxxx
Ahh, so you don't need the CD-key to install the game? I did not know
that

I've never actually played the game other than to test it.

I had the thing play for 8 solid hours without a crash after not being
able
to play it for 10 minutes before I did all the above and now it is
working
pretty flawlessly except for that one glitch,

Thanks for the info...that will prove valuable



"Gordy" <gordon_ashSP@xxxxxxxxxxxxx> wrote in message
news:XDyRi.22321$z05.11651@xxxxxxxxxxxxxxxxxxxxxxx

"gerry" <gerryf@xxxxxxxxxxx> wrote in message
news:GsidnVFKsJNiLIvanZ2dnUVZ_uevnZ2d@xxxxxxxxxxxxxxxxx


I am helping someone out with a problem and have got it almost all
worked
out except for one last issue.

Running World of Warcraft with Burning Crusade Expansion

To start, World of Warcraft has been nigh unplayable lately with almost
constant freezing up in the mniddle of play at random intervals. So, I
spent the day with the machine and did a variety of preventive measures
and have almost all the kinks worked out except the one--if you leave
the
computer while the game is running, the warcraft servers disconnects
your
PC--this I can deal with, but it does not disconnect gracefully, as
upon
disconnect, the entire PC is locked up...nothing works, no mouse, no
keyboards, you cannot even CTRL-ALT-DEL. You need to do a heard reboot.

Now, I know the warcraft servers will disconnect you if you do not do
anything for a while--that is not the issue--it is the complete PC
freeze
that I want to work out.

What we have:
Pentium 4 2.4 ghtz
nvidia 8600gt
audigy se sound card OR standard realtek sound onboard ASUS P4V8X-X
motherboard (problem repeats with both cards)
768mb pc2100 ram (problem repeats with 512 pc3200 ram)
420watt power supply


What I have done:

First, I pulled the CPU from the motherboard and did a complete
cleaning
with a nice coat of arctic silver 5. I thoroughly cleaned all fans,
vents
as well as the fan on the videocard. I will say this machine was
incredibly dirty inside and I believe that cleaning this out got rid of
all the unpredictable lock ups. During gameplay, the temp on the CPU
would shoot up into the 75C range. Cleaning everything brought the temp
down to the high 30s C at idel and it gets up into the high 40s during
gameplay.

I have also removed all drivers and cleaned out the debris using
drivercleaner, then reinstalled the latest drivers for the video,
chipset, soundcard, NIC.

Deleted the recommended files from the World of Warcraft folder and run
the Blizzard Repair tool

Things I have not done:
replaced the videocard (only a year old and it works well on everything
EXCEPT World of Warcraft in this one example)

replaced the power supply

replaced the CPU

replaced the motherboard

I have also NOT reinstalled Windows, nor run a repair. I would like
to,
but there is a problem. My friend lost her CD-key for World of Warcraft
and so a complete reinstall puts us in a bad place--we cannot reinstall
the game since we cannot find the cd-key.

Anyway, my sense is that this is not a windows issue, since the pc
works
just fine for everything EXCEPT World of Warcraft, and the only glitch
is
the freeze when the computer is automatically disconnected from the
server

Thoughts?




Go for the complete reinstall. You only need your cd key once and thats
when you make your account, from then on you just need the username and
password. Im probably on my 7th fresh rrinstall allready and cant even
remember what the cdkey was printed on ;)

Test that wow no longer locks up once you have the minimum
software/drivers installed. They way you can rule out a hardware fault.

Gordy


Pull your audigy se sound card out. Reboot with just the onboard realtek.
installed the new wdm drivers from realtek.tw then try it.
I found (outlined below) that the lock-up problem was sound related.

hope this helps,

Just returned from travel. I was running WoW on my laptop. Now That I have
my game machines sitting in front of me I updated both to WoW 2.2.2 (they
sat there off for about a month).

My game machines sit stacked one on top of the other, and the 19" HP
monitors are side by side. Keyboards positioned like a church organ.
Wireless microsoft elite mice side by side on one mouse pad. Both machines
running XP media edition. one has a x1600 and the other a x850 ATI's.
pretty much the same identical computers:
http://www.smokeypoint.com/3dfx.htm

anyway my x850 game machine would crash out to Blizz's "type what you were
doing and send error report" upon logging out either of my characters.
Just exiting WoW would lock up the game machine with the x850. whoa. Had
to
press the off button.

I copied over the WoW installation from the x1600 machine after deleting
it
off the x850 machine. Same problem crash upon log out.

I (re) installed directx from the microsoft site, installed the new wdm
drivers from realtek.tw. I have the onboard realtek chipset (both
machines).
Updated my Quicktime and iTunes. Copied over the entire c:\windows\java
contents.

Overkill ? Don't know but WoW in working fine on my x850 game machine
now!
How cool is that !

Hope this helps,

** No Fate **

cheers,
dracman
Tomb Raider: Shotgun City
http://www.smokeypoint.com/tomb.htm

Zebby (the machete) NE Huntress / Aja Nightstalker cat (bite,prowl)
http://armory.worldofwarcraft.com/character-sheet.xml?r=Zul'jin&n=Zebby
Marksmanship solo PVE
17/30/10
--------------------------------
Aliase Hume Rogue
http://armory.worldofwarcraft.com/character-sheet.xml?r=Zul'jin&n=Aliase
Subtlety solo PVE
5/18/34


WoW ingame pictures in a smoke free environment:
http://www.smokeypoint.com/if_airport/telaar.html
http://www.smokeypoint.com/if_airport/IF_airport.htm
http://www.smokeypoint.org/wow/worldofwarcraft1.html

-----------------------------------------
http://thottbot.com/?c=hunter
http://thottbot.com/?c=rogue
-----------------------------------------




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